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Eric Lou

Eric Lou

Senior SW engineer

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location of Eric LouMacao SAR

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  • Timeline

  • About me

    System Engineering Manager at Paltronics

  • Education

    • Stony Brook University

      1998 - 2002
      Bachelor electrical engineering

  • Experience

    • Motorola Mobility

      Jan 2002 - Jan 2008
      Senior SW engineer

      Responsible for UMTS protocol stack development.Implemented features through standard software processes.Developed general/specific test plans for validating finished products.Involved in packet data performance improvement process.

    • Celfinet

      Jun 2008 - Dec 2010
      RAN engineer

      Cellular network planning and optimizations

    • Huawei

      Jan 2011 - Jan 2012
      Senior Engineer

      2G/3G Performance Monitoring2G/3G Statistical analysis on relevant KPIsNetwork parameter optimizationsDrive-test analysisManage outstanding issues and direct cross-domain effort for quality improvement on a daily basis

    • Bally Technologies

      Nov 2012 - Nov 2014
      Senior Systems Engineer

      * Responsible for supporting a range of technical issues with regards to table game systems* Work as the front-end to interface with customers for issue details/impact and follow up with analysis findings* Work internally with back-end teams to prioritize/analyze issues and identify solutions with least operation/performance impact* Provide urgent support for critical issues with significant operation impact * Carry out new system installations as well as configurations per project scope and schedule Show less

    • Paltronics

      Dec 2014 - now
      System Engineering Manager

  • Licenses & Certifications

    • Cisco

      CCNA