Nick Krueger

Experience

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  RR Donnelley - Digital Solutions Group

  Feb 1998 - Apr 2015

  P&L responsibility for RR Donnelley Digital Solutions' on-site advertising production business with RadioShack, adding strategic creative services for packaging and other promotional channels, while continuing to manage traffic and project management, business process consulting services, technology integration, and management of development and execution of product marketing programs in a matrix organization, integrated with client, strategic partners, sales, operations (local, domestic, offshore) and technology teams.ACCOMPLISHMENTS• 2015 - Launched $250K content services business in San Antonio• 2014 - Negotiated and secured renewal of $10.9M Master Services Agreement• 2014 - Managed relocation of studio, production operations and data-center to off-site facilities• 2013 - Managed relocation of production operations and LAN to new facilities• 2012 - Implement on-site, large-format, digital-print solution adding over $100K annual EBIT• 2012 - Launched $15M automotive services business in Detroit• 2012 - Recruited on-site brand management team adding $1.4M in annual VAR• 2011 - Launched $2.5M packaging services group• 2010 - Renewed $9.4M retail services agreementRESPONSIBILITIES• Develop and negotiate pricing and service level agreements to win contract renewals and expand services footprint• Recruit and lead creative, copywriting, packaging, account management, and legacy personnel• Manage execution of national circular and in-store-marketing programs• Drive employee skills development while coaching teams to maintain high performance culture• Manage systems support for 400+ client and partner users Show less P&L responsibility for RR Donnelley Digital Solutions' on-site advertising production business with RadioShack including project management, business process design, technology integration, and management of development and execution of product marketing programs in a matrix organization, integrated with client, strategic partners, sales, operations (local, domestic, offshore) and technology teams.ACCOMPLISHMENTS• 2009 - Developed/implemented MIS saving $3.9M• 2008 - Managed relocation of production operations, data-center and LAN to new facilities• 2007 - Took over in-house creative production operations driving over $7M in savings• 2006 - Implemented digital content management system for all marketing programs• 2005 - Launched $19.2M retail services business in Fort WorthRESPONSIBILITIES• Recruit, lead and develop photography, graphic production and technology teams• Direct execution of client's international, multi-channel, integrated-marketing programs• Design, deploy and support technology-based services• Direct systems support for 400+ client and partner users• Negotiate and implement pricing and service level agreements Show less 4 years Technical Operations Manager and digital platform evangelist leading 6-person sales/support team in conversion of North American customer base of 600+ clients to $76.8M+ centralized web-services platformACCOMPLISHMENTS & RESPONSIBILITIES• Launched $76M Midwest Digital Solution Center • Led migration of over 600 clients and 1,000 publications to digital platform• Completed transition of 100% of client base to CTP platform• 50% travel across North America engaging clients in a sales-support role.• Designed automated content production workflows and work procedures• Drove process control through procedural audits• Developed all marketing collateral (e.g., presentations) for sales and transition teams Show less Managed in-plant digital content production operations with over 40 employees on three shiftsACCOMPLISHMENTS & RESPONSIBILITIES• Developed web-based production automation adding over $2M/year in annual EBIT• Technology SME (subject matter expert) for division's digital services business• Led Computer To Plate (CTP) implementation resulting in 75% reduction in labor costs• Led client engagements to convert customer base to new, web-based services platform• Prepared and accompanied sales to deliver product demos• On-boarded new accounts• Developed technical and procedural documentation • Led training of account management and client content development teams Show less 1.5 years project management of production and services for 40+ publications and provided technical leadership for customer service teamACCOMPLISHMENTS & RESPONSIBILITIES• Technology SME (subject matter expert) for digital services account management team• Accompanied sales on prospective client visits• Prepared and delivered proposal presentations• Managed on-boarding of new accounts• Project managed production of over 40 publications• Developed and managed account information and schedule database Show less

  • Director of Operations - Marcom Production Team - Content Management Systems

    Mar 2010 - Apr 2015

  • Site Operations Manager - Marketing Operations Management | Content Management | Team Leadership

    Jan 2006 - Mar 2010

  • Technical Operations Manager - Business Process Design | Technology Support | Customer Service

    Apr 2002 - Jan 2006

  • Manufacturing Supervisor - Operations Management | Process Design | Business Development

    Aug 1999 - Apr 2002

  • Senior Account Manager - Project Management | Business Development | Customer Service

    Feb 1998 - Aug 1999
• 

  Qualbe Marketing Group

  Dec 2015 - May 2018

  I'm privileged to lead a team at one of the best places to work in the Dallas / Fort Worth area, where we provide digital marketing services to small and medium sized businesses through service packages tailored to their specific goals and budgets. WHAT WE DO• Custom Website Design & Development• Search Engine Optimization• Custom Content Research and Writing• Social Media Management• Business Listings Management• PPC Advertising (Google AdWords and Display Network, Facebook Display, LinkedIn Display)See the media linked below to learn more about what makes Qualbe special. Show less

  • Digital Marketing Adviser / Strategist

    May 2017 - May 2018

  • Digital Marketing Services Manager

    Dec 2015 - May 2017
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  1Dental

  Apr 2018 - May 2022

  Product Manager - Group Dental & Broker Network

  Leveraging the power of digital marketing channels to connect organizations with a better solution for providing affordable dental care to their teams.Haven't made the switch? Get started at 1Dental.com/group(1Dental is a Qualbe company)

• 

  City of Justin, Texas

  Jan 2019 - Apr 2021

  City Council

  Member of the Justin city council - an elected legislative body with the authority to pass municipal ordinances and budgets, make appropriations, set local tax rates, appoint and supervise and collaborate with city staff in departments including city management, police, public works, library, fire and rescue, and public committees including Planning & Zoning, Parks & Recreation, and Economic Development.http://www.cityofjustin.com/government/mayor-and-city-council/

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  Talent Insights

  May 2022 - now

  Talent Insights - Account Success Manager