Maria Barden

Maria Barden

Customer Service Assistant

Followers of Maria Barden2000 followers
location of Maria BardenLondon Area, United Kingdom

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  • Timeline

  • About me

    Building you a CV to be proud of | Certified CV Writer l British Association of CV Writers (BACVW) | Job Coach | Level 6 Qualified Careers Adviser

  • Education

    • Ixion (part of Shaw Trust)

      2023 - 2024
      Level 6 Diploma in Careers Guidance and Development
    • University of Reading

      2015 - 2018
      Bachelor's degree Clinical Language Sciences and Psychology 2:1
  • Experience

    • Waitrose & Partners

      Jun 2013 - Feb 2019
      Customer Service Assistant

      Worked across three supermarkets in various departments: customer service, operations, community engagement and online delivery. Organised fundraising events as part of the ‘Waitrose in the Community’ engagement team, representing the company within the local community.

    • University of Reading

      Sept 2017 - Jul 2018
      Student Support Officer

      Assisted first year students with Autism to integrate into university life. Provided advice with orientation and joining societies, discussed welfare concerns and acted as a friendly face on campus.

    • Realise Futures

      Aug 2020 - Apr 2021

      Worked on the 'Community Connections Building Better Opportunities' programme in Essex, supporting adults who were considered furthest away from the job market by drawing up action plans for employment, job searching and education or training. Maintained a caseload of over 100 clients in paid employment, working alongside my customers and their employers to ensure retention. Tackled issues that arose in the workplace with practical solutions, offering workplace training and by considering suitable reasonable adjustments.

      • Employment Adviser

        Dec 2020 - Apr 2021
      • In Work Support Adviser

        Aug 2020 - Dec 2020
    • Department for Work and Pensions (DWP)

      Apr 2021 - Mar 2022
      Work Coach

      Coached claimants receiving Universal Credit into sustainable employment. Worked with some of the most vulnerable members of society, offering tailored advice depending on the clients needs.

    • Anglia Ruskin University

      Apr 2022 - Dec 2022
      International Admissions Officer

      Processing of international student applications and admissions for ARU, contributing to the achievement of international student recruitment targets.

    • ARU London

      Dec 2022 - now
      Careers Consultant

      Working with and supporting university students to improve their employability, gain confidence and learn effective job searching skills. Providing 1:1 support, as well as presenting group employability sessions.

    • MB Careers

      Sept 2023 - now
      Careers Consultant and CV Writer

      Consulting with clients to build compelling ATS optimised and recruiter specific CVs, speculative and targeted cover letters, and LinkedIn profiles.

  • Licenses & Certifications

    • Mental Health First Aid

      Mental Health First Aid (MHFA) England
    • Student Member

      Career Development Institute
      Jan 2024
    • Certified CV Writer

      British Association of CV Writers (BACVW)
      Feb 2024
  • Volunteer Experience

    • Community Volunteer

      Issued by ENRYCH Berkshire on Sept 2015
      ENRYCH BerkshireAssociated with Maria Barden