MINYOUNG JUNG

Experience

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  Naeil Tour

  Jul 2016 - Aug 2016

  Travel Agent

  - Assisted in uploading details of travel packages on the website by checking prices, searching for information, and setting up the draft for layout, and organized detailed documents and sent them to clients.

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  Korea international ceramic biennale

  Apr 2017 - May 2017

  Interpreter

  - Greeted visitors and provided interpretation for foreign customers and ceramicists when needed.

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  GaReem T&D

  Jun 2017 - Mar 2018

  Office Administrator

  - Managed B2B, B2C interactions for the office furniture, and generated $600,000 in a quarterly performance.- Prepared proposals and quotations, and kept clients updated on project progress by making further contact.- Coordinated with partnering companies and vendors to place orders and manage delivery schedules.- Ordered office supplies, maintained inventory, and organized monthly expense reports for the office.

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  The Coffee Bean & Tea Leaf®

  Dec 2018 - Dec 2019

  Supervisor

  - Served 90+ customers daily and secured regulars through friendly service, leading to a 10% revenue increase.- Assisted a store manager to keep the store organized, and maintain the highest quality of products and services.- Supported the finance department by composing weekly reports and conducting in-depth financial analysis.

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  Fair friends

  Jun 2020 - Aug 2020

  Trading Specialist

  - In charge of trading operations, handled import documentation such as invoices, packing lists, BL, payment remittances via T/T, and any required follow-up actions.- Made orders with vendors and communicated with a freight forwarder regarding customs and delivery schedules.- Monitored shipment status, organized its schedule, and shared them to team members and the warehouse.

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  Pokebar

  Jul 2021 - Feb 2024

  Supervisor

  - Kept records of amounts and cost of food served, and streamlined inventory management by ensuring appropriate levels, and reviewing profitability.- Addressed customers’ complaints and resolved issues to ensure high levels of customer satisfaction.- Designed work schedules effectively, managed staff, including recruiting, training, and evaluating performance, and encouraged team members to create a positive atmosphere, resulting in staff having longer tenure.