Deep Enrich
Mariam Bashir
Customer Care Executive
3000 followers
Islāmābād, Pakistan
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About me
Master English before it masters you | Cambridge Certified Trainer | IELTS Trainer | Communication Skills Instructor | English Language Assessor and Trainer
Education
Foundation University (PK)
2012 - 2014Master's Degree English Literature and Linguistics 3.2F.G College
2010 - 2012Bachelor's Degree English Literature and Linguistics + EconomicsActivities and Societies: Various Achievements in Singing Competitions
Experience
VLCC International LLC - Middle East and Africa
Oct 2014 - Jan 2015Customer Care ExecutiveKey Responsibilities • Attending calls and solving the queries of clients• Booking Appointments• Billing & Filing of bills • Updating Day book• Representing VLCC during corporate events and seminars
Foundation University
Aug 2015 - Dec 2015Office Administrator• Guiding Students• Organizing Grade cards, Transcripts and Degrees • Handing Over grade cards to respective departments• Organizing files
Back Office FZ LLC
Feb 2016 - Dec 2017Customer Care Representative
Hashoo Hunar
Jul 2019 - Feb 2020Interpersonal communication skills trainer
Benchmark Junior School
Oct 2020 - Oct 2022English Teacher/ Reading Teacher
Translation Empire PK
Jan 2023 - Nov 2023English Language assessor and Trainer
Infigo Solutions
Nov 2023 - nowManager Sales & HR
Mar 2024 - nowCommunication Skills Trainer
Nov 2023 - Mar 2024
Licenses & Certifications
Phishing
UsecureFeb 2023Cloud Security
UsecureFeb 2023
Certificate of English Language Teaching to Secondary
Cambridge Assessment International EducationMay 2019Teacher knowledge of Teaching
Cambridge Assessment International EducationJul 2019
Teaching English as a Foreign Language (TEFL)
Institute of Career Development - ICD
Generative AI for Human Resource Professionals : Gen AI in HR
UdemyJun 2025Mobile Device Security
UsecureFeb 2023
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