Emma Ochs

Experience

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  Fun & Fitness Management

  Oct 2015 - May 2016

  Call Center Representative

  Call Center placed in the management building for Sky Zone that handled 8 locations around the United States. I dealt with customer complaints, new hire information for each park, payment processing, cold calling, and was an event planner.

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  The Peaberry Bean & Beats

  Jun 2016 - Feb 2018

  Assistant Manager

  Opening, closing, bank reconciliations, trainer, supply orders, baker, barista.Created commercial and social media posts (including producing and editing a commercial ad).

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  Ebinger Manufacturing Co. and Jets Gloves

  Jan 2018 - Apr 2019

  Accounts Payable/Accounts Receivable Manager

  Payables and Receivable.Some sales and customer service responsibilities using Computer Paper.Marketing strategies for customers, for our products.Contant Contact.

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  City Roots Tattoo

  Jan 2019 - Mar 2019

  Marketing Manager

  Audited marketing efforts, reconstructed, and issued plans.Social media management.

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  LMP WORLDWIDE INC

  Jul 2019 - Dec 2021

  Office Manager

  Customer Service, Sales Rep Assistance (20+), Trade Show planning (product displays, B2B email campaigns, and occasionally attend), Training, update SOPs, and Marketing B2B & B2C.Work with affiliates in the Shareasale platform and social media influencers.Update weekly and monthly metrics in a Google Sheet to advise management on status with budget and trends.Managed Amazon Seller, Amazon Vendor, Wayfair, and Bed Bath & Beyond with new products, sales, reviews and messages, compliancy, and discontinuation. Well versed in Shopify site management. Show less

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  D'Balentine Creative

  Oct 2020 - now

  Post-production, video management, and media development.Design customized solutions for proposals to potential customers.Edit videos; insert dialogue, add music and sound effects and arrange films into sequences.Conduct research to determine current benchmark trends and audience preferences.Increased customer engagement through social media.Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.Promote successful outcomes of web development strategy’s by aligning consistent brand messaging and visual designs across digital outlets. Show less

  • Post Production & Media Developer

    Mar 2021 - now

  • Post Production Coordinator

    Oct 2020 - Feb 2021
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  Voices123

  Jun 2021 - now

  Voice Over Artist

  Can book me for any Voice Actor service here:https://voice123.com/emmaochs?vref=90BWC80S&utm_medium=Share&utm_campaign=Profile&utm_source=Direct Link

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  Foguth Financial Group

  Jan 2022 - Feb 2022

  Marketing & Events Admin

  Performed copywriting, editing, and content creation alongside supporting marketing materials. Sending email campaigns out with Active Campaign.Contributed to social media outreach, content development and schedule management through Hoot-Suite.Kept client records accurate within Wealthbox.Researched assigned events and identified possible partnerships aligned with event concepts.Organized brainstorming sessions between cross-functional teams to develop strategy and creative ideas for future events.Managed administrative logistics of events planning, event booking and event promotions.Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders. Show less

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  Chem-Trend

  May 2022 - now

  CRM Admin

  CRM management: Creating users, changing territory rules and lead assignment rules. Working with users to understand problems and resolving or training users.Using Enable Now to create digital assets for Sales Executive and Customer Service training.Testing new functionality. Writing reports dashboards on request.IT Support across global teams.Piloting the Implementing of add-ons such as Microsoft Teams and Excel.