Geetanjali Rawat

Experience

• 

  Axis Bank

  Aug 2005 - Nov 2022

  Retail Liabilities Product - Fee income, Lockers, Digital Savings Account. Fee income, Lockers, Demat accounts. Worked in Branch banking operations in Corporate office. Handled areas of process automation, monitoring and surveillance of operations in various branches. Specific areas include handling Statutory Notices, managing Office accounts, automation of process for off-site branch monitoring, risk based supervision, inter-bank account monitoring. Maintain overall bank operations at New Delhi Main branch. by monitoring staff; enforcing standards and procedures. Mainntain overall bank operations at Gurgaon Main branch. by monitoring staff; enforcing standards and procedures Heading Priority Banking at strategically important Gurgaon Main branch. Leading a team size of four RMs and two service RMs. Responsible for building and strengthening strong relationship with priority banking customer. Perform responsibilities of sourcing prospective customers. Responsible for handling cross-selling activities and provide financial counseling advice to customers.Handle the tasks of reviewing customers' portfolios and delivering revenue targets. Assigned responsibilities of portfolio and identifying cross selling opportunities. Managing Front Desk operations, customer relationship, clearing, cash at Greepark Branch. Joined Bank at Panvel branch and learnt Front Desk management, cheque clearing, Govt business, Demat.

  • DVP & Team Lead - Retail Liabilities Product

    Apr 2020 - Nov 2022

  • AVP & Team Lead - Retail Products (Liabilities)

    Jun 2019 - Mar 2020

  • AVP & Team Lead - Branch Banking Operations

    Apr 2016 - May 2019

  • AVP & Branch OperationsHead

    Mar 2015 - Mar 2016

  • AVP & Branch Operationshead

    May 2013 - Feb 2015

  • Senior Manager & Branch Priority Head

    Apr 2012 - Apr 2013

  • Priority Banking Relationship Manager

    May 2007 - Mar 2012

  • Executive Operations

    May 2006 - Apr 2007

  • Executive Operations

    Aug 2005 - Apr 2006
• 

  Axis Bank

  Apr 2023 - now

  Retail Liability Fee, Lockers, Customer experience journey, Retail processes

  • Head: Controls & Customer Experience - Cards & Payments

    Oct 2023 - now

  • Senior Vice President-I

    Apr 2023 - Oct 2023