Rajaram J

Experience

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  India SatCom Ltd.

  Oct 2000 - Dec 2001

  Software Engineer

  Accomplishments• Ramped up quickly on new technology to learn and deliver high quality modules for effortless integration into the comprehensive environment.• Ensured that I understand the complete product needs and deliver the requirements with minimal churn.• Was involved in designing a prototype for implementing DCOM for the application which was taken forward as a final solution.Responsibilities• Responsible for implementing Three Tire architecture to enhances the performance of software in multi-user environment. Show less

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  Seacom Solutions India Ltd.

  Jan 2002 - Apr 2004

  Software Engineer

  Accomplishments• Was in charge of ensuring implementation of retail solution in GIANT Hypermarket by ensuring no downtime or customer dissatisfaction. Currently the solution is used across all RPG retail stores across India.• Have visited customers outside of India identified their retail software solution needs and bring the requirements back for delivering quality products.Responsibilities• Develop POS based solutions designed especially for hypermarkets to ensure smooth and uninterrupted flow of voluminous billing process and a back end system to maintain inventory and design reports. Show less

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  Mindtree Ltd.

  May 2004 - Sept 2005

  Sr Software Engineer

  Accomplishments• Have delivered results for porting applications from VB, WEB based etc. to various flavours of LANSA.• Lead designer and developer for application programming using LANSA, Visual LANSA, LANSA for Web.Responsibilities• Responsible for design and development of ecommerce based retail solutions for customers using LANSA.• Guiding teams to understand customers’ retail needs and migrating to online platforms from legacy mode of retailing.

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  Hewlett-Packard

  Oct 2005 - Apr 2010

  Sr Systems Consultant

  Accomplishments• Served as single point of contact for customer escalations for diagnostics suite of products in HPUX.• Implemented new techniques to reduce Fault Management response times, enhancing the product performance and acceptability.• Delivered new product ideas to ensure higher product acceptability.• Moved up from being a Software Developer on C++ in UNIX to the position of Sr. Systems Consultant responsible for initial level of Program Management for diagnostics suite of products.• Credited with customer satisfaction award for field (customer) engagements.• Awarded best in class for my efforts in development of solutions for the Server Health Management Products in HPUX.Responsibilities• In-charge of customer relationships and managing escalations to provide desired customer satisfaction for the hardware diagnostic suite of products. • Establish cross functional relationships to deliver the desired HPUX diagnostic solutions. • Responsible for coordinating the delivering diagnostic suite of products across teams. Show less

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  PayPal

  Apr 2010 - Nov 2012

  Software Development Manager 2

  Was deployed in PayPal by CTS and was acquired by PayPal as part of Talent Acquisition in October2010. Accomplishments• Visualized and ensured 1 Innovation day per quarter is made available for the engineers to provide product innovation ideas.• Credited with a spot award for efficiently grooming and managing innovations.• Devised solution to reducing the failure rates for large merchants in peak season by implementing innovative techniques.• Reduced the failure rates of IVR Services by proactively enforcing scripting techniques to report performance, resulting in reduction in support time.• Established quality standards for Service Performance to ensure customers are not impacted during peak seasons also.Responsibilities• Manage multi-million dollar Services conception with 3 different Agile Development Teams constituting of 22 Engineers across geographic boundaries to deliver Services for partners. • Collaborated with Internal Partners to architect, design, and develop enterprise solutions in C++. • Perform Project Management, People Management, Offshore Management and support for Program Management activities.• Was responsible for motivating and mentoring engineers to excel on both professional and personal front. Show less

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  Zandig Enterprise Technology Solutions

  Nov 2012 - Oct 2013

  Principal Project Development Manager

  Accomplishments• Delivered the first version of Z-BlueJay for eQMS the company’s flagship product within a span of 6 months.• Provided a platform within the organization from where developers could derive product requirements based on interactions/visits with the customer.Responsibilities• Responsible for Strategic Planning, Communication & Execution of company’s mission, vision and values for professional endeavors.• Perform Project Management, People Management and support for Program Management activities.• Responsible for the vital role in Strategic Planning, Communication & Execution of company’s mission, vision and values for professional endeavors.• Interact with customer to understand their style of operations, identify any gaps in his Project Management approach and provide appropriate solutions specifically targeting towards PMI standards.• Accountable for developing service strategies offerings and implementation. • Direct and manage the development of Z-BlueJay suite of product for enabling effective decision making. Show less

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  SAP Labs India

  Oct 2013 - now

  Principal Project Manager

  Accomplishments• Successfully managed a technical team for migration of software applications from the Hosting Space to the Cloud Environment.• Set up an Operational Support Team to deliver to the customer needs to support MCD External Business. Responsibilities• Manage product Planning, Development, Budget, Resource and Scheduling.• Responsible for Identifying, Incubating and Cultivating Innovations in Analytics Space.• Lead planning and execution of project work plans, making ongoing revisions to meet changing needs.• Perform Project Management, People Management and support for Program Management activities.• Manage Partner Relationships.• Responsible for Operational support for MCD Customer Landscape.• In charge for identifying, incubating and cultivating innovations. Show less