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Robert Terry

Robert Terry

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location of Robert TerryNarrowsburg, New York, United States

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  • Timeline

  • About me

    IT Development Professional

  • Education

    • Dowling College

      2009 - 2013
      Bachelor of Science (B.Sc.) Computer Information Ssystem

  • Experience

    • Andrews International

      Sept 2010 - Dec 2014
      Officer

    • Bridgehampton National Bank (BNB)

      Feb 2015 - Sept 2020
      Technical Support Analyst

      Day to day maintenance and troubleshooting on computers, Voip, server maintenance, Active Directory, Handling call center in fast paced banking environment, dealing with internal and external clients of all operational levels.

    • Corebts

      Oct 2020 - Dec 2021
      Deployment Specialist

      Responsible for Deployment/Update of 2300+ Win 7 to Win 10 systems, including location deployment, data retention, site tracking, and customer communication

    • Darkhorse Tech, Inc.

      Jan 2022 - Sept 2022
      Level 2 Field Tech

      Provided Field Work and Tier 2 Remote Support for Dental Offices in NY, PA, NJ, CONN.

    • Garnet Health Medical Center

      Sept 2022 - Dec 2022
      IT Support LVL 2

      Worked on deploying upgraded systems, General Tech Support for Hospital Environment

    • FasTraxPOS

      Dec 2022 - now
      QA/Development

      Work closely with LVL1 LVL 2 Help Desk on Troubleshooting High Level issues. Work with Onboarding for Large Data Cleaning and Modification prior to import into new DB QA on Features to be implemented, Development on new features and hotfixes

  • Licenses & Certifications