
Melinda Streep
Secretary - intern

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About me
Management Assistant - Seed Technology Research at Rijk Zwaan B.V.
Education

HBO officemanagement
2005 - 2005
Afdelingssecretaresse
1994 - 1995Streekschool Rijnmond Noord Afdelingssecretaresse
VBO Administratie
1991 - 1994O.S.G. Thorbecke VBO administratie
MAVO-D
1987 - 1993O.S.G. Thorbecke MAVO-D
Experience

Syntens (ICNN - InnovatieCentrum Rijnpoort)
Feb 1995 - Nov 1995Secretary - internCalendar management, correspondence, welcoming visitors/customers at the reception, telephone management, archiving, preparing quotations, invoicing, taking notes at meetings, relationship manager, processing timesheets, maintaining and supplementing the secretariat manual and all common secretarial and administrative tasks.

Ansul Brandbeveiliging
Dec 1995 - Dec 1996SecretaryCalendar management, correspondence, welcoming visitors/customers at the reception, telephone management, archiving, preparing quotations, invoicing and all common secretarial and administrative tasks.

Syntens
Jan 1997 - Dec 2011Responsible for quality improvement of the helpdesk, coordination and monitoring activities, making reports, monitoring SLA, writing manuals, user cards and manuals, CMDB, contributions to setting up new software, providing IT training, guidance of colleagues etc. Managing and leading a secretariat, responsible for efficiency and quality of the secretariat, practical management of the office, maintaining external contacts, facility management, reporting to the Regional Office Manager (ROM) etc. Guidance of colleagues in dealing with the standard applications, working methods and procedures. Providing IT training regarding the variety of applications used, working methods and procedures. Participation in the project group for new applications and actively contribute to the design and implementation of the new applications. Writing manuals and user cards. Providing workshops for entrepreneurs in the context of the project”The Netherlands Goes Digital (basic course internet, functional e-mail use/search and be found on the internet), calendar management, correspondence, relationship manager, maintaining the website, organizing and supporting meetings, working closely with the consultants and all common secretarial and administrative tasks. Project 'Get to know…..'Handling project correspondence, project monitoring, organization of meetings, maintaining contacts with locations, organizing the company visits, maintaining contact with the speakers, website maintenance, providing input for the newsletter, reporting to the project manager and all common secretarial and administrative tasks Calendar management, correspondence, welcoming visitors/customers at the reception, telephone management, processing mailings, taking notes during meetings,archiving, relationship manager, maintaining the website, organizing and supporting meetings, working closely with the consultants and all common secretarial and administrative tasks.
IT employee/Workplace supervisor/Sr. Secretary
Jul 2007 - Dec 2011Office Manager
Jan 2005 - Jun 2007Workplace supervisor IT
Jan 2003 - Dec 2004Secretary
Jun 2001 - Dec 2002Project Assistant
Feb 2001 - May 2001Secretary
Jan 1997 - May 2001

Adecco Group Nederland
Apr 2012 - Dec 2013Within the project management responsible for: Managing timelines, addressing other project members about their responsibilities, encouraging project members, project administration, planning of workshops, taking notes of actions and comments during the workshops, planning and organization of different kind of meetings, taking notes of actions and comments during the meetings, reservation of meeting rooms and arranging lunches, booking of hotel rooms for external project members, point of contact for external parties and project members and being the link between them and the internal organization.Supporting activities for HR and the HR Service Center: Archiving, processing data in EMIS, taking notes of presentations and consultations regarding the ARBO tender, organizing meetings and co-developing a new communication expression.In addition, I have worked closely with an HR advisor regarding emergency response: performing baseline measurement, RI&E, emergency response administration and responsible for handling external contacts.For the professionalization process for the HR Service Center I have written all process descriptions, updated checklists and templates.Supporting the Learning & Development department: Re-establish registration of attendance lists in EMIS, process data in EMIS and various administrative activities. Show less
Management Assistant
Jun 2012 - Dec 2013Interim Assistant
Apr 2012 - Dec 2013

Desu Systems BV
Jan 2014 - Jul 2021Office Manager/ Customer Service ManagerOffice manager: Responsible for applying a new structure within the organization, documenting processes and keep it up to date and expand it where necessary, maintain contact with external parties, managing timelines and monitoring processes, thinking along about changes for the professionalization of the organization, thinking along and making an active contribution to IT-related issues, the practical management of the work site, facility management, acting as hostess during meetings and training courses and taking care of the catering for these. In addition, performing all common secretarial and administrative tasks.Customer Service manager: Responsible and first point of contact for our customers with reference to orders, questions and complaints. Handling complaints and registration of it. Handling all questions regarding current sales orders, logistics and documentation.Because Desu Systems BV is a small family business with only 6 employees, the following tasks were included for me as well: purchasing, sales, logistics and repairs. Show less

Rijk Zwaan
Aug 2021 - nowManagement Assistant
Licenses & Certifications

Microsoft Office 365
Online AcademyOct 2020
Microsoft Teams
Online AcademySept 2020
Klachten en lastige klanten
Online AcademySept 2020
Microsoft SharePoint Basis
Online AcademySept 2020
Efficiënt Mailbox Management
Online AcademySept 2020
Languages
- neNederlands
- enEngels
- duDuits
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