Iva Gabor

Experience

• 

  Iskon Internet d.d.

  Apr 2007 - Jun 2018

  Managed IPTV content acquisition, operations, and service development, ensuring optimal content selection and platform performance. Actively contributed to new service implementation, testing, and promotion to enhance user experience and drive engagement.Key Responsibilities & Achievements:🔹 IPTV Content Management & Acquisition· Negotiated and managed content purchases from partners, ensuring compliance with agreed terms.· Coordinated content processing, invoice handling, and cost tracking.· Proposed promotional campaigns to boost content visibility and user engagement.🔹 Service Development & Testing· Participated in the design and rollout of new IPTV services.· Conducted testing and validation of new features before deployment.· Supported Iskon.TV web administration and multimedia system improvements.🔹 Operational Support & Performance Monitoring· Provided support in resolving IPTV-related technical issues.· Processed and analyzed statistical data to improve service performance.💡 This role deepened my expertise in multimedia content management, digital service development, and IPTV operations, paving the way for future roles in digital sales and business development. Show less

  • Multimedia Specialist, Content acquisition & management

    Jul 2013 - Jun 2018

  • Multimedia Associate, Content marketing

    Sept 2009 - Jul 2013

  • Agent in Technical support

    Apr 2007 - Sept 2009
• 

  Erste Card Club

  Jun 2018 - Jan 2019

  Project Manager and Business Analyst

  Worked on the development, coordination, and implementation of business and IT projects, ensuring they were delivered on time, within budget, and in scope. Focused on analyzing business requirements, optimizing processes, and improving management systems to support strategic goals.Key Responsibilities & Achievements:🔹 Project Management & Implementation· Managed multiple projects, overseeing scope, timeline, and budget.· Coordinated cross-functional teams to ensure successful project delivery.· Provided regular status updates and risk assessments to senior management.🔹 Business Analysis & Process Optimization· Gathered and analyzed business requirements to enhance operational efficiency.· Evaluated and improved existing management systems and procedures.· Collaborated with stakeholders to align IT solutions with business needs.💡 This role strengthened my ability to bridge business and technology, preparing me for more complex digital transformation and IT project management roles. Show less

• 

  Hrvatska Lutrija

  Jan 2019 - now

  I currently lead the Online Sales & Business Development Unit, overseeing digital sales strategies, user engagement, and the introduction of new functionalities to enhance player experience and retention. Additionally, due to my previous expertise and the lack of suitable personnel, I have also taken on the role of Senior IT Project Manager, driving key IT initiatives and ensuring the successful implementation of digital solutions.Key Responsibilities & Achievements:🔹 Digital Sales & Business Growth· Developing and executing online sales strategies to optimize customer engagement and revenue growth.· Collaborating with internal and external stakeholders to introduce innovative online products and services.· Improving the customer journey and user experience across digital platforms through data-driven enhancements and feature development.🔹 IT Project Management & System Implementation· Leading key IT projects, including PAM implementation, system migration, and third-party integrations (digital solutions, KYC solutions, omnichannel, payment gateways, etc.).· Coordinating cross-functional teams and vendors to ensure seamless project execution.· Managing digital transformation efforts by aligning business objectives with technology solutions.🔹 Operational Excellence & Strategic Leadership· Balancing dual responsibilities across sales and IT to drive innovation and efficiency.· Ensuring compliance with regulatory requirements in the online gaming industry.· Aligning IT and business priorities to deliver digital-first solutions tailored to customer needs.💡 Taking on these combined responsibilities has allowed me to bridge the gap between business and technology, ensuring seamless digital transformation. Show less Led the marketing strategy and communication across all digital channels, focusing on player engagement, campaign performance, and digital platform optimization. Managed cross-functional initiatives to enhance online player experiences and drive business growth.Key Responsibilities & Achievements:🔹 Marketing Strategy & Digital Campaigns· Planned and executed multi-channel marketing campaigns across social media, email, mobile apps, and website.· Developed content strategies to improve player engagement and brand visibility.· Analyzed campaign performance and optimized digital marketing efforts using data-driven insights.🔹 Online Player Communication & Engagement· Managed communication strategies for online players, ensuring effective engagement and interaction.· Ensured consistent brand messaging across all digital touchpoints.· Led initiatives to improve player retention and satisfaction through targeted campaigns.🔹 Website & Mobile App Management· Oversaw content and user experience across Hrvatska Lutrija’s website and mobile applications.· Coordinated updates and improvements to digital platforms in collaboration with IT and product teams.· Implemented new technologies to enhance digital marketing capabilities.🔹 Business Development & Growth Strategy· Developed and executed sales and marketing plans aligned with business goals.· Identified new digital trends and tools to improve engagement and revenue.· Provided strategic guidance on product development and digital transformation projects.💡 This role allowed me to develop a deep understanding of digital marketing, player engagement, and online business growth, serving as a foundation for my transition into a broader role in online sales and IT project management. Show less Led the planning and execution of promotional activities across digital sales channels, ensuring player engagement, sales growth, and campaign performance. Managed web and mobile sales channels, overseeing content optimization and platform functionality. Actively participated in testing and implementation of a new player platform, ensuring system stability and a smooth player transition. Provided strategic input on the redesign and functionality of digital products, aligning them with business objectives. Collaborated with internal teams to optimize digital campaigns and drive continuous improvements.💡 This role strengthened my expertise in digital sales promotions, campaign execution, and online channel management, providing a strong foundation for my future roles in online sales and IT project management. Show less

  • Head of Online Sales & Business Development Unit | Senior IT Project Manager

    Aug 2024 - now

  • Head of Digital Channels and Business Development Unit

    May 2023 - Jul 2024

  • Head of Digital Sales and Marketing Promotion Department

    Jan 2019 - May 2023