
Roger Paul
General Manager

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About me
Experienced Manager with experience in Venue, Special Events and Social Services General Management & Supervision.
Education

Bard College
-Bachelor of Arts (B.A.) Film/Cinema/Video Studies
Experience

GEM Theatres/Cinema SF
Apr 2001 - Sept 2012General ManagerInterviewed, hired, trained, supervised, scheduled, and performance-reviewed a 20 person staffResponsible for oversight of maintenance of a 550 seat deco-era theater and contracted with all 3rd party trades for upkeep and capital improvementsCompletely overhauled inventory. Refined selections, dramatically increased per-caps and implemented more stringent loss control measures.Catalyst for generating a 10K+subscriber email newsletter listWinner multiple years of Best San Francisco Movie Theater.Featured co-panelist at The Arthouse Convergence Conference on How to Offer Exceptional Customer Service.San Francisco Examiner Runner-up Winner for Best Local Business Show less

Telluride Film Festival
Aug 2007 - nowManagerTraining, scheduling and managing a combination of returning and new staff to comply with festival wide protocols as well as additional procedures specific to the venueInsuring that internationally represented filmmakers are accommodated with maximum hospitalityPublic speaking through introducing films, guests and conducting Q&A’sPartnering with the production and tech departments to ensure the venue fully and safely assembled and technically and aesthetically fine tunedSynthesizing objective data and subjective analysis to determine TBA screenings Show less

Empire Promotional Products
Nov 2012 - nowSales RepresentativeHigh achieving salesperson with results oriented track record of delivering ad specialty as part of large volume ordersCoordinated with clients in item selection, design process, proofing and any needed correctionsExtensive copywriting for merchandiseD atabase clean up and proofreading for maximum clarity and accuracySuccessful management of long term customer relationshipsEffective lead generation

The Plant Cafe Organic
Dec 2015 - Sept 2016Special Event ManagerOversaw all aspects of private events over seven locationsAchieved up to $30K in weekly salesImplemented compete overhaul of Special Events materials and selectionsCultivated existing client relationships, generated leads for new business, and targeted emerging opportunities to market the various Plant spaces

Healthright 360/City contract DSW employee
Jun 2020 - Jul 2022Supervisor/Behavioral Health WorkerDelivered on-site in-person behavioral health support as part of San Francisco’s mobilization of resources during the Covid-19 crisisSupervised staff in order to maximize collective safety and enforcement of protocol during the most charged early months of the pandemicEmployed motivational interviewing and other techniques for crisis diffusionTrained in proper fentanyl administration and other high octane interactionsProcessed new patients/ clients as intake liaison often employing 3rd party translation services Show less
Licenses & Certifications

California Association of Community Managers: California Association of Community Managers The Basics of Association Management
CACMMay 2023
Certified Member (CM)
CACMApr 2023
California Association of Community Managers The Basics of Association Management
CACMJun 2023
Volunteer Experience
Room Parent
Issued by Presidio Hill School on Aug 2021
Associated with Roger PaulGame Night Chair
Issued by Presidio Hill School on Jan 2014
Associated with Roger PaulParent Catalyst
Issued by Common Sense Media on Sept 2016
Associated with Roger PaulRoom Parent/School Store Co-Chair
Issued by THE LITTLE SCHOOL DAYCARE LIMITED on Aug 2011
Associated with Roger Paul
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