
Abdul Matin Khandwala
Sales Associate

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About me
Product Operations and Strategy, in tech and the creative world. Ex-Shopify. Ex-Tiny Hearts (acq)
Education

T.L. Kennedy Secondary School
2008 - 2012Activities and Societies: Business Specialist High Skills Major, Basketball team, Volleyball team, Soccer team

Brainstation
2019 - 2019Product Management Certificate Product ManagementActivities and Societies: Designed our own product proposal and presented it to the class What it means to be a Product Manager - how the role is viewed by others and why it’s so critical in achieving a halo success for a company’s initiatives.We covered everything from modelling a market opportunity to defining a customer profile to driving the product development process with an engineering team to forecasting financial success and defending a leadership position.

Ryerson University
2012 - 2016Bachelor of Commerce (B.Com.) International/Global StudiesActivities and Societies: Ryerson Toastmasters, DECA Ryerson, Ryerson University Accounting Society
Experience

Link It Up
Mar 2012 - Aug 2012Sales AssociateLink It Up offers one of the largest selections of Unlocked Smartphones and GSM phones in the GTA. They also carry accessories and offer support for all products.Interacted with customers and understood their needs, and provided a solution.Researched new technologies and market trends to increase sales, consult on possible solutionsto customer inquiries, and improve products and services offered.

GoodLife Fitness
Sept 2012 - Sept 2016MotivatorGoodLife Fitness is Canada's largest fitness chain.Nominated as Top 10 Motivators in Canada (3,000+) for the month of May 2014 for exceeding member and organizational expectations.

Magnet Today
Sept 2014 - Apr 2016Team Project AssistantMagnet is a not-for-profit social initiative which aims to address unemployment and underemployment, specifically as it relates to youth and new immigrants. Magnet helps connect people to jobs and is committed to helping people find work, while creating new opportunities for small and medium sized businesses.Improved customer, and employee, satisfaction by directly facilitating the processes of management - ensuring tasks are completed effectively and efficiently, compiled research on various stakeholders to better understand their needs, and assisted with the coordination, and execution, of events and workshops. Show less
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Tiny Hearts (acquired by Shopify)
Sept 2016 - Dec 2016Community & Operations ManagerTiny Hearts is digital product studio that made world-class apps and games - for ourselves and our clients. Supported Founder with all acquisition requirements requested by Shopify which included delivering accurate and timely financial, legal, and operational documents to successfully fulfill the transaction

Shopify
Dec 2016 - Jun 2022Burst is a free stock photo platform that is powered by Shopify. The image library includes thousands of high-resolution, royalty-free images that were shot by our global community of photographers.Implemented an end to end Content Creation process with external Creators resulting in an increase of photo submissions per month by External Creators while decreasing the cost per photo. Built relationships with teams Internally and Externally and executed on over 100 unique partnerships and events, engaging over 1,000 people in the tech and entrepreneurship community in TorontoRaised over $250,000 in sponsorship money to execute the Shop Class event series across the United States by working with teams across different functions such as Marketing, Product, and Support while gaining context from local Partners and Agencies to better understand Shopify Merchants’ needs
Business Operations
Dec 2021 - Jun 2022Product Operations Associate
Jan 2021 - Dec 2021Producer, Burst
Feb 2020 - Jan 2021Social Impact Coordinator
Dec 2016 - Feb 2020

Tier Zero
Apr 2018 - nowFinance and Operations ManagerTIERZERO is a strategic design practice. Based in Canada and working internationally, we deliver visual identities and film to transform brands, institutions and individuals.Helped grow revenue from $200K (2019) to 400K (2021) by developing and operationalizing a revenue strategy around Production Services, Rental Equipment, and Studio RentalsImplemented processes and workflows within Tier Zero’s Production Process, making it more Agile and reducing friction between the Client and the Team, resulting in increasing of cash flow by receiving 50% deposits up front and reducing project wrap time from five weeks to two Show less

Athlete Technology Group
Sept 2020 - Jul 2021Operations and Special Projects
Manzil
Oct 2022 - nowProject Lead
Licenses & Certifications

Accessibility for Ontarians with Disabilities Act (AODA)
Ryerson UniversityMay 2015
First Aid and CPR
Canadian Fitness Professionals Inc.Jan 2015
Volunteer Experience
President
Issued by Ryerson Toastmasters on May 2015
Associated with Abdul Matin KhandwalaAdvisor
Issued by Ryerson University Accounting Society (RUAS) on May 2014
Associated with Abdul Matin Khandwala
Languages
- enEnglish
- frFrench
- urUrdu
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