Danielle Cofer

Experience

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  Bonnie Doone

  May 2014 - Aug 2014

  Camp Counselor

  Communicated, coordinated, and managed set up and clean-up for day campAssisted and oversee day-to-day operationsAssisted with special events (i.e. weddings)Maintained camp registration documents

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  Keller Williams Realty, Inc.

  Jan 2015 - Apr 2015

  Intern

  Managed and maintained emails from the organization and clientsResearched, composed, and published blogsResearched and estimated housing selling price for clientsMaintained agent’s business social media and professional business pageAssisted with the marketing of the business and the agent

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  Holiday Inn

  Jun 2015 - Oct 2015

  Front Desk Receptionist

  -Prepared register cards and pre-assigned rooms for Delta pilots-Checked guests in and out using the OPERA computer system.-Answered and addressed all phone calls.-Co-managed billing issues with guest and 3rd party credit cards.-Solved guest requests regarding valet, room moves, and needed toiletries.-Informed guests about the area, recommended restaurants, called cabs and made tour reservations.-Negotiated rates.-Managed and addressed all conflicts from guests and the other departments. Show less

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  Benefitfocus

  Oct 2015 - Feb 2017

  Associate Benefits Administrator

  -Telephonically enrolled employees in health benefits-Created descriptive cases using Salesforce regarding each client conversation.-Performed technical support for the HR Intouch platform.-Provided navigational assistance through the online website.-Researched, redirected, and answered all employee questions and concerns.

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  Midwest Food Bank

  Feb 2017 - Nov 2018

  Volunteer Coordinator

  -Manage emails and phone calls from volunteers.-Schedule volunteer groups using Outlook / Salesforce Lightning.-Coordinate and plan a processing project based on the group number, age range, and overall needs of the company.- Event plan for volunteer appreciation.-Manage company social media.-Compose Volunteer Spotlight articles for monthly newsletters.-Teach and train other volunteers to lead volunteer groups.-Assist with the overall cleanliness and maintenance of the warehouse. -Recruit volunteers for special company projects.-Speak and provide tours to all new volunteers. Show less

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  WinShape Camps

  Nov 2018 - Nov 2021

  Customer Experience Operations Specialist

  In charge of the overnight summer camp and annual weekend retreat registration setup, administer registration for all overnight and day camps, update and maintain important information within parent’s registration accounts, create and update roles and permissions for Boys and Girls Camp full-time and temporary staff, provide annual operational trainings for all current and new full-time Boys and Girls Camp staff, work as a liaison between WinShape Camps and CampDoc in updating and administering Health Profiles to all overnight campers as well as create and oversee communication sent between CampDoc and overnight campers. Show less

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  WinShape Foundation

  Nov 2021 - now

  Responsible for ensuring new hires are on-boarded effectively and efficiently by providing coordination and logistical support for multifaceted on-boarding events within the first year of employment. Also serve as the point of contact for on-boarding inquiries, facilitate on-boarding events, track progress through WinShape’s learning management system, and assist the Talent Services department as needed. Provide administrative and event planning support to the Talent Services team with recognition programs, diversity, equity and belonging initiatives, succession planning preparation, selection and recruitment related work. Show less

  • Human Resources Analyst

    Apr 2023 - now

  • Onboarding Specialist

    Nov 2021 - Apr 2023