Miguel Gordon

Experience

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  Hanesbrands Inc. through Debbies Staffing

  Jan 2014 - Jan 2014

  Packing Section of Hanes Brand Inc.
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  UPS

  Nov 2014 - Jan 2015

  Delivery Driver Helper

  Rode along and helped driver maintain the truck and other requirements along the way.Loaded and unloaded packages typically weigh 25 - 35 lbs. and may weigh up to 70 lbs. Interacting with customers on deliveries

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  United Furniture Industries

  Aug 2015 - Sept 2017

  Framer Assembler

  Assembles wood frames for furniture, using hand toolsPositions pre-cut frame parts, for example sides, ends, and braces in fixture, and glues, staples, and screws them together to fabricate box spring frame, using hand tools, hand stapler, and glue applicator. Trims and smooths edges of frame, using saw and planer. Nails, screws, bolts, and glues pre-cut couch framing and attaches legs, arms, and back pieces, using hand tools. Nails, screws, or bolts plywood or other material to frame to form bedding box May also cut wood parts, according to specifications, using power tools. May also attach hardware, for example caster, hand-pulls, and spring hinges. May also staple spring assembly to wooden frame to form box spring unit, using pneumatic staple gun. Show less

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  Broad River Retail d/b/a Ashley HomeStore

  Nov 2017 - Mar 2019

  Forklift Operator/Assembler

  -Assembles wood frames for furniture, using hand tools - Positions pre-cut frame parts, for example sides, ends, and braces in fixture, and glues, staples, and screws them together to fabricate box spring frame, using hand tools, hand stapler, and glue applicator. - Trims and smooths edges of frame, using saw and planer. - Meet daily metrics for production

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  IQor

  May 2019 - May 2020

  Customer Service Representative

  Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion -Document all inquires, requests, resolutions, and follow-up tasks - Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines - Display a courteous and empathetic attitude to all customers - Perform research to answer customer inquiries and requests - Grow existing customer accounts through exceptional customer service and effective sales techniques - Meet quantitative performance metrics as outlined -Keep customer accounts current by updating databases during calls Show less

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  Tesla

  Nov 2021 - now

  Data Analyst

  Using automated tools to extract data from primary and secondary sourcesRemoving corrupted data and fixing coding errors and related problemsDeveloping and maintaining databases, data systems – reorganizing data in a readable format Performing analysis to assess quality and meaning of dataFilter Data by reviewing reports and performance indicators to identify and correct code problemsUsing statistical tools to identify, analyze, and interpret patterns and trends in complex data sets that could be helpful for the diagnosis and predictionAssigning numerical value to essential business functions so that business performance can be assessed and compared over periods of time.Analyzing local, national, and global trends that impact both the organization and the industryPreparing reports for the management stating trends, patterns, and predictions using relevant dataWorking with programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications, and devise data governance strategies. Preparing final analysis reports for the stakeholders to understand the data-analysis steps, enabling them to take important decisions based on various facts and trends. Show less