Jose Castro

Experience

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  TTM Technologies

  Aug 2007 - Apr 2017

  Identified and implemented process improvements to improve product quality, in reaction to customer requests and trend analysis. Communicated with customers for all quality related issues, including corrective actions, RMA’s, investigations, and technical support with application concerns. Audited internal processes and systems, as well as suppliers, including reporting and follow up. Generated reports on process improvement efforts using statistical analysis tools and methods for presentation internally and externally. Show less

  • Source and FAIR Supervisor

    Aug 2007 - Apr 2017

  • Program Quality Engineer

    Aug 2007 - Apr 2017

  • Quality Engineer, Supplier, SPC, and PPAP/FAI

    Aug 2007 - Apr 2017

  • Operator/Inspector

    Aug 2007 - Mar 2009
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  Paradigm Precision

  Apr 2017 - Aug 2019

  Quality Control Leader

  Responsible for inspection departments of three manufacturing buildings. Inspections included layout, CMM, NDT (FPI, XRay), as well as interfacing with customer source inspection and DCMA QAR. I designed an implemented a visual system for management inspection backlogs, allowing manufacturing operations to accurately prioritize and forecast product flow through the inspection areas.

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  TRIUMPH

  Sept 2019 - now

  Responsible for leading a high performing team of quality professionals in efforts to improve all aspects of operational excellence in quality. Sole owner of the quality management system, including the design and implementation of plans for reduction in COPQ, MRB inventory, adherence to customer requirements, and a data driven approach to continuous improvement As the leader of the quality assurance team, I was responsible for all customer facing quality activities, including audits, investigations, executive reporting, and management of relationships. I supervised the adherence to the quality management system requirements, leading the site through AS9100 recertification audits, DCMA process assessments, and FAA part 21 audits. In this position I led all quality control functions of the site, including multiple inspection departments. My responsibilities included coordination with the operations team, workflow management, visual queue management, introducing new inspection tools and techniques, using continuous improvement tools to reduce backlog and lead times, as well as leading defect identification and reduction efforts.

  • Site Quality Manager

    Nov 2022 - now

  • Quality Assurance Manager

    May 2021 - Nov 2022

  • Quality Control Manager

    Sept 2019 - May 2021