Grace Akanwo

Experience

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  Minimally Invasive Surgical Solutions

  Sept 2019 - Mar 2020

  Account Officer

  - Prepared and meticulously analyzed financial statements - Managed accounts receivable and accounts payable.- Maintaining financial records and ensuring timely payments.- Reconciled bank statements, identifying and resolving discrepancies promptly.- Provided comprehensive financial reporting to senior management.

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  Zuri Team, Inc.

  Mar 2021 - Sept 2021

  User Experience Designer
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  Reliance Infosystems

  Feb 2022 - now

  Transforming product growth and profitability with strategic approach-Leading and executing ERP implementation projects ( TradeOffice) for clients, ensuring successful transitions to new systems.- Lead and inspire the team to achieve set targets- Crafted compelling product roadmaps aligned with the company's overall business strategy, prioritizing features and ensuring market fit.- Fostering seamless collaboration between product developers, data analyst and sales departments.- Setting targets & KPIs based on business requirements- Managed product development lifecycles.- Ensuring adherence to deadlines and budget constraints.- Provided exceptional technical support to customers via phone, email, and chat, resolving their issues promptly and efficiently.- Actively participated in identifying and implementing process improvements to enhance team performance and customer satisfaction.- Documented technical issues and solutions, contributing to a robust knowledge base for future reference.-Documented technical issues and solutions, contributing to a robust knowledge base for future reference. Show less - Create and update product roadmaps that outline major projects and timescales.- Analyze product data to measure performance, identify areas for improvement, and inform strategic decisions.- Evaluate and prioritize product features, considering their impact on user experience, business value, and technical feasibility.- Define the product vision and strategy, ensuring that it is in line with business objectives and market prospects.- Collaboration with cross-functional teams such as product management, developers, UI/UX design, and sales to guarantee alignment and execution of a suitable product. Show less

  • Product Strategist

    Jun 2023 - now

  • Product Developer Specialist

    Jun 2022 - Nov 2023

  • Internship Trainee

    Feb 2022 - Jun 2022