Experience

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  Accenture

  Jun 2018 - now

  Fraud Investigator · Content Analyst · Social Media Analyst · Content Moderator As a Content Reviewer, I am responsible for receiving, processing, investigating, and resolving customer disputes, fraudulent cases able to manage internal and external escalation received for fraud and all other disputes. Reported and reconciliation of disputes as well as minimizing risk and loss is essential in this position. Analyze identity theft and misuse reports , identify trends that need to be addressed and communicate findings to the appropriate stakeholders capable of multi-tasking in a busy high-volume environment and have the ability to effectively manage time , prioritize tasks and work within deadlines. Show less

  • Platform Experience Associate

    Jun 2018 - now

  • Platform Experience Associate

    Jun 2018 - now