David Berns

Experience

• 

  AT&T

  Nov 1988 - Oct 1997

  Installation Service Technician

  Cable television installation and service.

• 

  Mediacom Communications

  Oct 1997 - Mar 2022

  • Served as subject matter expert for Mediacom products and solutions throughout the sales process, supporting sales team members in both virtual and face-to-face customer meetings and/or presentations• Collaborate with sales team on single-site requests and complex, multiple location Request for Proposals for the sales engineering process• Generate project cost estimates and design fiber transport connections for business customer services such as direct Internet access, transparent LAN, managed voice, PRI, etc.• Produce activation deliverables to Network Operations teams for the service delivery phase of the project• Build out locations, elements and circuits with physical and logical connections in Oracle MetaSolv MSS • Analyze network bandwidth availability and connectivity with device CLI and management software• Oversee procurement, configuration and installation of network devices at customer sites and facilities• Develop and maintain customer and facility documentation including Electronic Design Package and Signal Flow Diagrams using Excel and Visio• Simplify internal data consumption by developing Excel macros and automation (VBA) Show less • Created Digital TV multiplexed streams and monitor with MPEG analyzers• Developed and maintained device interconnect documentation for digital video systems on network server• Performed configuration and management of routers and switches• Responded to risk conditions by analyzing weekly reports highlighting areas of potential concern• Experienced in prioritizing and troubleshooting issues based on severity of customer impact• Engaged with team of headend technicians across the company to provide engineering support Show less

  • IP Engineer

    Jan 2012 - Mar 2022

  • Digital Video Engineer

    Mar 2008 - Jan 2012

  • Headend Technician

    Oct 1997 - Mar 2008
• 

  Astound Business Solutions - Carrier Services

  May 2022 - now

  Sales Engineer