Ayomide Obasa

Experience

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  WACPHD

  Aug 2020 - Oct 2020

  Administrative Assistant
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  Quabbly

  May 2021 - Jan 2022

  Customer Success Specialist

  Establishing and optimizing customer onboarding and education processesMaintaining a low churn rate and a high retention rateDrive upsell campaigns and increase customer lifetime valueProviding prospective clients with information regarding new product developmentsFinding sales leads, pitching goods or services to new clients, and maintaining good relationshipsDeveloping overall content strategies in collaboration with the marketing team

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  Bybit

  Dec 2021 - Jan 2022

  Forex promoter

  Responsible for acquiring and registering First Time Depositors (FTDs) for ByBit. Ensuring optimal performance to achieve set and agreed targets. Acquired and registered a minimum number of 30 FTD users by end of firstmonthParticipated in marketing campaigns and marketing activities within your assignedlocation.

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  Perth Partners

  Mar 2022 - Feb 2023

  Client Relations Specialist
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  LemFi

  Mar 2023 - now

  Customer Support Specialist

  Assisting customers with technical issues when using our products and servicesResponding to customer queries in a timely and accurate way, via email, or chatIdentify customer needs and assist them in using specific featuresInvestigate and report malfunctions (for example, by simulating users or testing different scenarios)Update internal databases with information about technical issues and useful discussions with users