Glenna Larisa Mendonca

Glenna Larisa Mendonca

Telemarketer

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location of Glenna Larisa MendoncaRichmond, British Columbia, Canada

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  • Timeline

  • About me

    Accounts Officer

  • Education

    • University of Mumbai

      2009 - 2012
      Bachelor’s Degree Accounting and Finance First Class (80.33%)

      Activities and Societies: Use to take part in : 1) Inter College Dance Competition. 2) Inter School/College Throw Ball Competition. 3) Inter Class Football Competition.

    • University Canada West

      2023 - 2024
      Master of Business Administration - MBA Accounting and Finance
  • Experience

    • InterContinental Hotels & Resorts

      Apr 2008 - May 2008
      Telemarketer

      • Selling Hotel Membership to the Clients.• Follow Up with the Clients if they were busy.

    • Prominent Solutions

      Apr 2009 - May 2009
      Customer Service Representative

      • Receive calls and service requests from Clients based in the UK.• Customer service for people who were dealing in Sky Digi Box.

    • GE

      May 2010 - Jun 2010
      Data Entry (Internship)

      • Data Entry work.• Human Resource work, basically assisting in recruiting employees in an IT company.

    • Deutsche Bank

      Jan 2012 - Jan 2013
      Finance Analyst

      • Dealing with the Traders in Front Office and communicate with Counter parties, Custodians, and ensure that the trades settle promptly.• Responsible for reconciliation for all the transactions and report to the Middle Office in case of any discrepancies. • Maintaining Traders Database on Excel for contacting purpose and other trader’s details.

    • Isher Trading LLC

      Sept 2013 - Jul 2017
      Assistant Accountant

      • Handling the Petty cash of the company on daily & monthly basis.• Handling Travelling expense of the Director & General Manager.• Handling the claims of the company.• Encoding Sales order/Sales/Receipts & Purchase order/Purchase/Payments in Tally ERP 9.0• Taking care of receivables & payables.• Responsible for computing the amount needed to receive from each customer and sending the same in a mail along with our bank details depending upon the currency.• Responsible for computing the amount needed to release from our end to each vendor for the cargo which will be shipped from their end depending upon the currency.• Releasing payment through Tally ERP9.0 or through Straight2bank to the vendor on the basis of the computation approved by the Senior Accountant.• Sending Swift Copies (tt’s) of the payment to the Vendors.• Responsible for insuring all the shipments 15 days before their sailing date by coordinating with Customer and Insurances company..• Responsible for following up with the Insurances company for Release & Subrogation Receipt along with their Debit Note against shipment insured on monthly basis.• Responsible for following up with the Insurances company for their Credit Note in terms of any claim occurred/addressed to them against shipment insured under their insurances policy.• Responsible for dealing with the Clients &Vendor, by creating Proforma Invoices, Commercial Invoice and LPOs for the company.• Responsible for quoting Air & Sea Freight Charges on Customers request (FCL/LCL/AIR) (Ex-works/FOB).• Following up with the Freight Forwarding company for Air/Sea Freight charges.• Coordinating with the Vendor,Customer and Freight Forwarding company for execution of shipment.• Cross checking the Freight Charges indicated in the Invoices against the quote provided before the shipment and encoding the correct amount in Tally ERP 9.0. Show less

    • Fulcrum Management Services DMCC

      Aug 2017 - Feb 2023
      Accounts Officer

      • Responsible for managing the keeping, preparation of the reports, bookkeeping and accounting duties and financial information. Provide support to the finance controller and management team by managing the routine clerical and accounting duties.• Filling the VAT, NRL, Corporation tax, annual returns by complying with the requirements set out in the respective jurisdiction (UAE, UK & Isle of Man).• Managing the accounts, preparing and presenting a true and fair view of the financial position of the company by preparing financial statements and closing the books.• Responsible for managing a detailed and accurate record of the payables, receivables, petty cash and documents such as invoices, pay-orders or purchase orders including but not limited to managing company ledgers, initiating local & international bank transfers and performing reconciliation of accounts.• Preparing periodic reports and finalizing the books for management.• Helping the finance controller in opening, amending, updating and closing bank accounts held locally (UAE) and internationally (India, UK, Malta, Mauritius) on the request of the client. Helping the compliance team in complying with the KYC requirements of the banks (CRS-CP, CRS-E, FATCA, W-8BEN, W-BEN-E, Business Profile Declaration, Sanction Assessment Questionnaire, Risk Profile Questionnaire) by filling out & providing the relevant executed forms, statutory and ID documents of the clients and their connected parties.• Assisting the relevant management team in opening, amending, closing/liquidating companies incorporated in various jurisdictions (UAE, BVI, T&C) on the request and on behalf of the client.• Managing the administrative duties such as filing, generating reports, presentations, setting up for meetings, maintaining supplies inventory, etc. Show less

    • Tommy Hilfiger

      Oct 2023 - now
      Sales Associate & Cashier

      • Welcoming and assisting customers in product selection to enhance their shopping experience are key responsibilities of this role.• Building rapport with clients, assisting with size and style selection, and providing guidance in fitting rooms.• Ensuring the store's appearance is maintained, preventing theft, upselling products, meeting sales targets, monitoring fitting room usage, and enforcing store policies.• Participating in regular training sessions to stay updated on product knowledge and sales techniques to improve overall brand performance. Show less

    • Presidio Professional Real Estate Services Inc

      Oct 2023 - now
      Accounting Administrator

      • Utilizing Sage accounting software to maintain and oversee clients' real estate rental records.• Generating monthly account statements and management fee invoices, along with managing property transactions.• Creating sales orders and managing cheque issuance and recording within Sage software.• Handling bank transactions and ensuring reconciliation of financial accounts.• Monitoring and recording monthly credit card transactions in Sage software.• Communicating with real estate service providers, including maintenance teams, strata departments, owners, and tenants via email and phone.• Preparing year-end statements and calculating non-resident landlord taxes.• Managing administrative tasks such as handling mail, server backups, faxes, phone calls, and office supplies. Show less

  • Licenses & Certifications

    • Certification in Tally ERP 9.0

      Tally Solutions Pvt Ltd
    • Vocational Diploma in Childcare & Education of Young Children

      Cambridge Training College ctcbritain
    • Starting For Your Success

      University Canada West
      Dec 2023
      View certificate certificate
    • Learning for Success Program

      University Canada West
      Dec 2023
      View certificate certificate
    • Basic First Aid CPR and AED class

      Lifesaver International Qualifications
      Aug 2023
    • Academic Integrity Matters

      University Canada West
      Dec 2023
      View certificate certificate
    • Academic Writing Strategies

      University Canada West
      Dec 2023
      View certificate certificate
    • Strategies For Successful Learning

      University Canada West
      Dec 2023
      View certificate certificate
    • Financial Accounting 099

      University Canada West
      Nov 2023
      View certificate certificate
    • Associate member of Chartered Managers Canada

      CIM | Chartered Managers Canada
      Jun 2023