Pankaj Sharma

Experience

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  Qatar Airways

  Jun 2007 - Jun 2010

  Premium Cabin Crew

  🔸Taking part in pre-flight briefings about the flight, the passengers, and the schedule.🔸Greeting passengers as they board and directing them to their seats.🔸Serving food and drink.🔸Performing first aid if necessary.🔸Ensuring that passengers follow safety procedures in an emergency.🔸Make sure that passengers leave the plane safely.🔸Completing flight reports after the journey.

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  Air India Limited

  Jul 2011 - Jun 2012

  International Flight Attendant

  🔸Carry out pre-flight duties, including checking the safety equipment and doing security checks.🔸welcome passengers on board and direct them to their seats.🔸check all seat belts and galleys are secure prior to take-off.🔸Make announcements on behalf of the pilot and answer questions during the flight. complete paperwork, including writing a flight report.🔸Serve meals and refreshments. Liqueur trolley in the premium class. Preparing bar carts & food trolleys in the economy.🔸Reassure passengers and ensure they follow safety procedures. Show less

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  Virgin Atlantic

  Jun 2012 - May 2013

  Flight Attendant

  🔸Guide and assist for safety and comfort to passengers. 🔸Always conduct safety checks before the flight.🔸Monitor, manage and secure the cabin.🔸Adhere to all aviation rules and regulations. 🔸Assist passengers and cabin crew during emergency situations.

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  Etihad

  Jul 2013 - Nov 2020

  Food and Beverage Manager Cabin Crew

  🔸Attend regular pre-flight briefings in order to receive the assignment workingposition for each flight. 🔸Perform pre-flight checks pertaining to equipment safety, the cleanliness of theaircraft, the availability of on board refreshments and special requests.🔸Respond to passengers with special requirements such as special meal requests,accessibility or communication challenges, VIPs Frequent flyers.🔸Swiftly and diplomatically resolve any seating issue before preparation of taking off.🔸Deliver clear and timely announcements and keep passengers informed of any delays and issues.🔸Finalize all necessary whilst keeping the situation and passenger calm andreassured.🔸Finalize all necessary paperwork such as stock control and the logging of faults and incidents which may have occurred during the flight. Show less

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  Air Arabia

  Nov 2021 - Mar 2024

  Experienced Cabin Crew

  🔸Assists passengers in their boarding formalities; enters necessary data into the aircraft log book as per Air Arabia and GCAA/CAA adopted procedures.🔸Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.🔸Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.🔸Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering ,duty free products are provided before flying.🔸Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor.🔸Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings. Show less

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  Cathay Pacific

  May 2024 - now

  Premium Cabin Crew

  Successfully Trained as a Cabin Crew with Premiere Airline of the World: Cathay Pacific Airways Limited. Responsible for Providing Exclusive Premium Dining Service on Board.Meticulously follow procedures and ensure the highest standards of safety in every situation.Cathay Pacific Airways is Hong Kong's flag carrier, offering passenger and cargo services to around 200 cities in Asia, Europe, North America, Africa and Australia.Cathay Pacific is one of the founding members of Oneworld. The airline is ranked as a 5-star airline and has been ranked as the world's best airline. Show less