Deep Enrich
Joseph Laviano
Help Desk Analyst
Totowa, New Jersey, United States
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About me
Experienced and highly technical IT Manager seeking a new opportunity.
Education
Rider University
2003 - 2007Bachelor of Science in Business Administration Computer Information SystemsActivities and Societies: Vice President of Technology Club
Experience
HESAA, New Jersey Higher Education Student Assistance Authority
Sept 2007 - Aug 2010Help Desk Analyst
Foresters Financial Services
Sept 2010 - Oct 2020IT User Support Supervisor
Aug 2019 - Oct 2020Voice Communication Analyst
Mar 2015 - Aug 2019IT User Support Specialist
Sept 2010 - Mar 2015
PTC Therapeutics, Inc.
Oct 2020 - Dec 2023Associate Manager, End User Services
Jun 2021 - Dec 2023Senior Analyst
Oct 2020 - Jun 2021
Licenses & Certifications
MacOS Support Essentials 13 (Ventura)
Learning QuestSept 2023
CompTIA A+
CompTIADec 2010
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