Joseph Laviano

Joseph Laviano

Help Desk Analyst

location of Joseph LavianoTotowa, New Jersey, United States

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  • Timeline

  • About me

    Experienced and highly technical IT Manager seeking a new opportunity.

  • Education

    • Rider University

      2003 - 2007
      Bachelor of Science in Business Administration Computer Information Systems

      Activities and Societies: Vice President of Technology Club

  • Experience

    • HESAA, New Jersey Higher Education Student Assistance Authority

      Sept 2007 - Aug 2010
      Help Desk Analyst
    • Foresters Financial Services

      Sept 2010 - Oct 2020
      • IT User Support Supervisor

        Aug 2019 - Oct 2020
      • Voice Communication Analyst

        Mar 2015 - Aug 2019
      • IT User Support Specialist

        Sept 2010 - Mar 2015
    • PTC Therapeutics, Inc.

      Oct 2020 - Dec 2023
      • Associate Manager, End User Services

        Jun 2021 - Dec 2023
      • Senior Analyst

        Oct 2020 - Jun 2021
  • Licenses & Certifications

    • MacOS Support Essentials 13 (Ventura)

      Learning Quest
      Sept 2023
    • CompTIA A+

      CompTIA
      Dec 2010