Priyanka Singh

Experience

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  RATNAAFIN

  May 2023 - Jun 2023

  Key and corporate Intern
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  Reelo

  Oct 2023 - Mar 2024

  Customer Success Specialist
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  Graphy Inc.

  Apr 2024 - Oct 2024

  Customer Success Manager

  Customer Success Specialist | GraphyAs a dedicated Customer Success Specialist at Graphy, I specialize in client onboarding, product training, app development, domain mapping, and business analysis. My role focuses on empowering educational businesses to scale effectively through the strategic use of Graphy tools.Key Responsibilities:Client Onboarding & Training: Facilitate smooth client transitions onto the Graphy platform through comprehensive onboarding processes and tailored product training sessions.App Customization & Development: Collaborate closely with clients to build and customize apps that enhance operational efficiency and meet specific business needs.Domain Integration & Optimization: Assist clients in seamlessly integrating Graphy tools into their domain structure, ensuring optimal functionality and user experience.Business Analysis & Strategy: Utilize data-driven insights to analyze client performance, identify growth opportunities, and provide strategic recommendations for business expansion.Scaling Support: Guide clients in leveraging Graphy tools to scale their educational businesses, driving growth and maximizing market potential.My role is pivotal in ensuring client satisfaction and success, establishing Graphy as a valued partner in the educational sector. Show less

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  HighLevel

  Oct 2024 - now

  Retention Specialist- Product