Arvind Chauhan

Experience

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  Kismat clearing

  Jan 2000 - Jan 2005

  Import Export Executive

  Export & Import Assistance, Customer Service & Sales CoordinatorResponsibilities:• Marketing for customers and handling existing clients. Negotiating rates and taking a booking from the Shipping lines.• Interacting with the marketing sales executive for maintaining the status related to the sales call made by them and cargo status for the shipments.• Cargo as a part of Marketing for the organization as a Personal Relationship officer, attending to all the support needs to the Customers worldwide.• Liaising with counterparts across the globe and with clients and their queries and Complaints • Customer Care included correspondence with clients to provide Details of cargo stuffing, loading, the transit time of cargo to reach the destination, routing, transshipment details of the cargo at the port of discharge, delivery status and pick-up update of the cargo by the consignee at destination.• Arranging containers, Issuing BL's, etc. from shipping line to the Shipper.• Negotiating with the transporters on behalf of the customers. Raising pickup requests, tracking, etc.• Filing Bill of Entry / Shipping bill and handled complete Export & Import clearance process in Custom with duty payment under Shipping Line process.• Issuance of Airway Bill.• Filing Bill of Entry / Shipping bill and handled complete Export & Import clearance process in Custom under the Air Line process.• Liaising with the “Ground Handler Authorities” at Terminal for Air shipments i.e. handing over export cargos and taking deliveries of Import cargos after fulfilling the customs formalities. Show less

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  Afford shipping

  Jan 2005 - Jan 2009

  Documentation head,

  Sr. Export / Import Documentation ExecutiveResponsibilities:• Releasing the Bill of lading (HBL as well as MBL).• Preparing Export cargo manifests and freight manifest.• Dispatching all the documents to overseas agents.• Sending pre-alert and surrender message to overseas agents.• Submitting ‘ACD’ to the shipping line for US shipments. • Liaising with marketing/ customer service & operation department regarding shipment status.• Communicating with overseas agents.• Releasing Bill of Lading including checking with L/C, Shipping bill and container load plan report, liaising with the dock personnel for carting and stuffing position of the cargo.• Approving rates on the bill of lading for releasing purpose i.e. Rate provided by the Marketing Executive is to be approved on the bill of lading and forwarding the same for releasing to the B/L counter. • Worked at the Port area for LCL consolidation and the FCL operation process. • Monitoring the Import process i.e. from sending Arrival notice, releasing Delivery Order till the Final Import Invoicing stage.• Specialized in FCL and LCL cargo shipments. Show less

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  Solverminds Solutions & Technologies Pvt Ltd

  Jul 2009 - Mar 2014

  Business Analyst

  • Requirement Gathering.• Conducting Pre-Sales activities i.e. Demos and acting as a bridge between client and technology team to convert client requirement into user desired application.• Performing GAP analysis to identify the GAP between our existing Applications and Client requirement and providing the best possible solutions for Client problem area.• Responsible to prepare, document, coordinate and deliver on time and on quality user specifications for all approved and domain-initiated additions or changes to be made in the products.• Responsible to raise CR (Change Request) whenever changes required in the product, SRS (Software requirement specification) whenever find any new enhancement required in the products.• Giving training i.e. Knowledge transfer to the Tech team by Explaining the Shipping Lines, Freight forwarding Logistics and NVOCC complete process in depth.• Responsible to answer the doubts pertaining to Domain knowledge to the developers.• Doing analysis and preparation of processes, flowcharting, integration diagrams, specifications, identification and analysis of business issues.• Supporting Clients by understanding and solving there reported issues with the help of developers.• Personally handled complete project of clients till delivery Go-Live and then maintenance and support due to this having good knowledge of SDLC process. Show less

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  THINKSOL SOFTWARE PRIVATE LIMITED

  Apr 2014 - Mar 2018

  Senior Business Analyst

  Performed ‘Consultancy Service’ for the period between Feb 2014 till Mar 2018.Encore Pierian Logistics Business Services Ltd.Thinksol Software Pvt. Ltd.Shipco IT Pvt. Ltd.Onsite (Overseas) Experience:• Egypt visit to ‘Cairo’ for demonstrating “Products” features to the new client and Gap workshop.• Philippines visit to ‘Cebu’ and ‘Manila’ for Gap workshop “Products” features to the new client, training super users, parallel run and Go-Live.• Visited ‘Hongkong’ for Gap workshop “Products” features to the new client, training super users, parallel run and Go-Live.• Europe visit to ‘Belgium’ for Gap workshop “Products” features to the new client, training super users, parallel run and Go-Live.• Africa visit to Ivory Coast ‘Abidjan’ for Gap workshop “Products” features to the new client, training super users, parallel run and Go-Live.• Africa visit to ‘Ghana’ for Gap workshop “Products” features to the new client, training super users, parallel run (is on) and Go-Live.• Visited ‘Shanghai’ for requirement gathering. Valid visa till 2026 of ‘United States of America’. Show less

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  Scan-IT

  Apr 2017 - now

  Senior Business Analyst Lead

  Special Achievements:• Management and client’s appreciations due to timely support and quality delivery.• Experience in the development of the multiple products from scratch.• Managing the team and guiding the Developer/s about the Supply chain process and preparing specification documents for the development of ‘ERP’.• Worked on integrations with the third parties through EDI.• Handling multiple products such as: Liner Agency System (Shipping Lines) System for Non-vessel Operator Common carrier & Freight Forwarders Transportation management system Warehouse management system System for Short Sea Operator i.e. feeder operator Equipment management system (Containers) Show less

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  KrishLogix

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  Director at Krishlogix Private Limited