Elsy Litson

Experience

• 

  GreeneStep Technologies

  Aug 2011 - Jun 2018

  Functional Analyst

  Job Profile Business and Technical Documentation• Documented the Business Requirement Documents, Technical and functional specifications, Activity and Sequence Diagram, System Requirements Document and Solution Design Document.• Reviewed current state of workflows, documented pain points and shortcomings through focus groups and workshops to develop Use Cases, Use Case Models, and also functional requirements.• Developed and documented a complete list of all current systems, components, interfaces and their interactions. Project Management• Extensive experience in Planning, scheduling, monitoring and controlling project activities using project management tools to accomplish Project objectives within the parameters of time, quality and cost.• Assisted Development Team in managing development of the application including issue logs, project risks and status reporting. Quality Assurance• Involved in creating Test Strategy, Test Plan and Test Cases.• Conducted System Integration Testing (SIT) and User Acceptance Testing (UAT).• Closely involved in testing in-house web applications with mobile extensions and providing feedback to development team. Training and Guidance• Mentoring and training juniors and interns on ERP product features and QA methodologies.• Supported pre-sales and sales team in responding to creating business case and customer queries regarding solution design and providing presentations. Show less

• 

  City of Markham

  Jul 2018 - Jun 2019

  Quality Assurance Analyst

  Quality Assurance and web Content management

• 

  Self employed

  Jul 2019 - now

  Quality Assurance Engineer