Lekha K

Experience

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  Accenture

  Jun 2018 - May 2019

  Specifications Data Analyst

  - Cleansing and categorizing the client products based of the particular food matrix.- Reviewing and interpreting internal and supplier material specifications, considering compositional data and physical/chemical parameters and comparing it with the standards as per the exporting countries.- Accurate input of material specification data into the system.- Ensuring the data for raw material, product and packaging specifications are maintained, up to date and robust.- Completing specification reviews as per the stipulated standards of exporting countries in a timely manner, taking ownership of work flow, understanding that priorities. Show less

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  Cuemath

  Jul 2020 - Jan 2021

  Customer Service Executive Intern

  - Responsible for conducting end to end customer support experience for customers from India and International levels.- Handled refund and rescheduling queries from International parents.- Collaborate with the internal teams on the inputs or feedback received from Customers to improve business performance. Also, to resolve pending queries.- Responsible for understanding the customer requirements via call/emails and providing them appropriate clarifications and solutions for the queries. Show less

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  Karnataka Cooperative Milk Producers Federation Limited(KMF)

  Feb 2021 - May 2021

  Project Intern

  - Performed chemical and microbiological analysis of milk and milk product samples.- Performed adulteration tests for various milk samples.- Involved in development of new food product and evaluated its acceptance among the panelists.- Performed sensory evaluation for various sweet and savoury samples.- Conducted shelf life studies of various milk product samples.

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  Pubninja

  May 2021 - Sept 2021

  Customer Service Intern

  - Responsible for resolving customer queries efficiently and accurately.- Responsible for processing refunds requested by the parents.- Responsible for rescheduling classes as per parent's requirement.- Handled feedbacks and reviews given by parents to teacher and the course.- Collaborate with the internal teams on the inputs or feedback received from Customers to improve business performance. Also, to resolve pending queries.- Responsible for understanding the customer requirements via call/emails and providing them appropriate clarifications and solutions for the queries. Show less

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  ASTRO Research Society

  Jun 2021 - Aug 2021

  Space Food R&D Intern

  - Worked on preparing a diet plan for the astronauts.- Performed research for developing new food products for the astronauts.- Learnt new processing techniques for shelf life extension. - Learnt about the limitations of food in space.

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  TUV India Pvt. Ltd.

  Nov 2021 - Dec 2023

  • Officer Regulatory Compliance

    Apr 2023 - Dec 2023

  • Quality Assurance Executive

    Nov 2021 - Dec 2023
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  Foodimentary (India) Limited

  Dec 2023 - Oct 2024

  Senior Quality Assurance Executive
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  Zepto

  Oct 2024 - now

  Quality Manager - Private Label