Deep Enrich
Oscar Alejandro Castellanos Hernández
Coordinador Servicio de Atención al Cente
404 followers
Mexico City, Mexico
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About me
Telecomunicaciones/Telemarketing/Soporte/Comercial/Servicio a Clientes/Retail/PyMEs
Education
Programa de Formación Digital "Conecta Empleo"
2021 - 2021Marketing Digital
UTEL University
2014 - 2018Licenciatura MercadotecniaTítulo/Cédula Profesional
Universidad Iberoamericana, Ciudad de México
2007 - 2008Servicio de Calidad
Experience
ADT
Apr 2004 - Feb 2008Coordinador Servicio de Atención al Cente
Telefónica México
Aug 2007 - Jan 2022Coordinador Soporte Portabilidad/ComercialGestión de Canal de venta para PYMES y Portabilidad, soporte a call center's, capacitación.
GRUPO CONCENTRA
Mar 2022 - Jun 2022Director de Desarrollo de Negocios
Banco Santander Mexico
Jun 2022 - nowGerente Comercial Contact Center
Licenses & Certifications
Servicio de Calidad
Universidad IberomexicanaJul 2002
Languages
- esEspañol
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