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Rashmi Menaria

Rashmi Menaria

Followers of Rashmi Menaria243 followers
location of Rashmi MenariaRajasthan, India

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  • Timeline

  • About me

    Support Specialist Revolut | Ex Teleperformance |

  • Education

    • TGC Animation and Multimedia

      2019 - 2020
      Advanced Certification Photoshop

    • Maya Academy of Advanced Cinematics

      2007 - 2011
      Diploma in 3D Animation

    • University of Rajasthan

      2007 - 2010
      Bachelor of Arts - BA Bachelor's of Arts

    • University of Rajasthan

      2010 - 2012
      Master of Arts - MA Sociology

  • Experience

    • Teleperformance

      Nov 2016 - Sept 2018

      Promoted as a Subject Matter Expert. Handling a team of 10-12 Customer Support Representatives, closely working with Team Leader. Observing calls and chats of team member, providing them solutions to customer issues at the hand, discussing all the new product updates with team and providing feedback to team members about their performances. Customer Service Representative on inbound calls, chats.

      • Subject Matter Expert

        Oct 2017 - Sept 2018

      • Customer Service Representative

        Nov 2016 - Oct 2017

    • Fiverr

      Nov 2018 - Mar 2023
      Freelance

    • Revolut

      May 2023 - now
      Support Specialist

  • Licenses & Certifications