Leonardo Ribeiro Osawa

Experience

• 

  Organize Information

  Jun 2016 - Aug 2017

  ○ Promoted after 8 months, maintaining responsibilities of internship.○ Responsible for leading big update on client system for financial and human resource areas.○ Independently met all key players of each sub-department within the two areas, gathered all theinformation, and suggested changes.○ Assigned gathered data to developers to customize system platform.○ Received approval from manager, team, and client for suggested customizations. ○ Maintained and customized ServiceNow platform using JavaScript language, HTML and CSS.○ Worked on agile development methodology.○ Participated in three environments - development, test, and production.○ Requested by client, FEBRABAN, to be main contact for all tickets.○ Received positive feedback from client who renewed support contract, due to satisfaction.

  • Developer Analyst Junior

    Mar 2017 - Aug 2017

  • Developer Analyst Intern

    Jun 2016 - Feb 2017
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  Safra

  Jul 2019 - Aug 2019

  Information Security Summer Intern

  ○ Assigned to Security Operations Center.○ Utilized Python and SQLite to automate communication between two different security softwarein order to improve security overall.○ Presented to senior level management and peers to share my experience and accomplishments.○ Learned about different tools to protect network, server, computer machines and web-pages, andtechniques used to mitigate attacks.

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  Banco Itaú

  Mar 2022 - now

  • Analista de Engenharia de TI Pleno

    Apr 2023 - now

  • Analista Engenharia de TI Junior

    Mar 2022 - Apr 2023