Jonathan Cuzco

Experience

• 

  Payless

  Sept 2016 - Apr 2019

  Sales Associate

  -Associated with and identified customer needs to suggest products and increase overall daily sales and customer satisfaction-Proactively engaged in cross-selling and maximized sales opportunities to achieve individual sales targets and KPI

• 

  Only partners LLC

  Sept 2019 - Dec 2019

  Marketing Intern

  -Supported the marketing department within a shoe design company with administrative and operational projects -Managed inventory and stocked new items -Updated various Excel spreadsheets including timelines for both design and marketing projects -Contributed sales pitches and presentations, and wrote copy for Instagram marketing stories -Organized and guide meetings to discuss shoe product concepts, and collaborated with team members on the design process

• 

  GameStop

  Oct 2019 - Dec 2019

  Seasonal

  -Contribute consistently high standards of customer experience with service standards-Processed sales transactions at the cash desk, with the proper operation of the POS system

• 

  Vector Marketing

  May 2020 - Jun 2020

  Sales Associate

  -Implemented product demonstrations to potential customers and existing customers -Prosper strong client relationships through one-on-one interactions with customers-Updated various documents measuring number the product units sold and customers purchases

• 

  Finish Line

  Jul 2020 - Nov 2021

  Supervisor

  -Assisted the store manager in all tasks necessary for efficient operation of the store, supervising 8 – 10 sales associates each shift-Stocked and maintained shoe/apparel displays, ensuring that all merchandise was attractively and adequately displayed Managed, supported, and developed a team of retail associates, and trained new employees on customer sales strategies-Accommodated customers and supported team in meeting target goals ranging from $9000-$20K daily, generating new customers, and driving sales and service performance -Reported missing products into the loss prevention system, marketing them down and shipping them to other stores-Supervised inventory to ensure all products were available in store Show less

• 

  Lacoste

  Oct 2021 - Jan 2022

  Sales Associate

  -Assisted the store manager in all tasks necessary for efficient operation of the store, supervising the sales floor each shift-Sustained the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by the store manager-Proactively engaged in cross-selling and maximized sales opportunities to achieve individual sales targets and KPI -Provided consistently high standards of customer experience with service standards Show less

• 

  GameStop

  Jan 2022 - Mar 2022

  Supervisor

  -Delivered consistently high standards of customer experience with service standards-Processed sales transactions at the cash desk, with the proper operation of the POS system-Preserved physical condition of the store according to relevant guidelines and communicated maintenance needs to store management promptly-Restocked inventory to meet company standards, also maintained the store’s appearance to draw in customers and sales-Assisted the store manager with all tasks necessary for efficient operation of the store, supervising 2-3 sales associates each shift-Stocked and maintained product displays, ensuring that all merchandise was attractively and adequately displayed Show less

• 

  SNIPES

  Jan 2022 - Mar 2022

  Sales Associate

  -Stocked and maintained shoe/apparel displays, ensuring that all merchandise was attractively and adequately displayed -Interacted with and identified customer needs to suggest products and increase overall daily sales and customer satisfaction-Proactively involved in cross-selling and maximized sales opportunities to achieve individual sales targets and KPI

• 

  Petco

  Mar 2022 - Jun 2024

  Inventory Manager

  -Assisted with store manager on all activities necessary for efficient operation of the store, including supervising the sales floor each shift-Take part in weekly staff meetings to stay abreast of any company updates about products, sales, and inventory-Sustain the sales floor by restocking shelves, following up with vendors, updating pricing information, and completing inventory management tasks as directed by the store manager-Develop in-depth knowledge about pet wellness and safety-Supply care for animals and perform regular wellness checkups Show less

• 

  The Mobile Cigar Lounge

  Mar 2022 - May 2022

  Social Media Marketing Intern

  -Brainstormed content ideas for Instagram, Facebook, and TikTok-Contributed to marketing budget planning activities, and event planning and logistics-Assisted with creating hashtags for social media posts-Developed understanding of consumer engagement, social media marketing, and content development-Contributed to product design of startup application by organizing shifts, events, and venues on a platform for more straightforward user navigation

• 

  Bond Vet

  Jul 2024 - now

  Care Coordinator

  Greet pet parents and pets and ensure a smooth check-in and check-out experience• Manage the schedule of daily appointments and walk-ins• Take and make calls and communicate via email to other Vet Practices and clients as necessary• Keep our common areas clean and well-stocked • Provide a high level of hospitality for our pet parents, answer questions, and provide information and education as needed • Assisting others and performing other duties assigned by the team leaders