Utkarsh Keshri

Experience

• 

  Advance Solutions Corp. (ADVANCE)

  May 2021 - now

  • Working on Incident Management, Knowledge Management, and Service Catalog Management• Working on Inbound Email actions, ACLs, SLAs, UI Policies, UI Actions, UI Pages, UI Macros,Assignment Rules, Email Notifications, and Email Scripts.• Live Implemented and Debugged using HTML, CSS, Bootstrap, and JavaScript.• Examining various ServiceNow Modules and their implementations.• Experienced Agile Methodology and Scrum Master tools.• Well versed with the concept of Business rules, Client script, UI Policy, UI action, Script include, Transform Map, Data source, Workflows, Custom role, access controls, notifications, Form layout, Update sets. Show less

  • Business Analyst

    Jan 2022 - now

  • ServiceNow Technical Consultant

    May 2021 - Jan 2022