Lorna Wright

Experience

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  Co-operative Financial Services

  Jan 1998 - Jan 2007

  WPO Supervisor, Administration & Finance Manager (Legal)

  Managed 4 teams of WPOs / legal secretaries. Quality and performance monitoring. Produced MI for service and quality. Provided confidential secretarial and administrative service to the Deputy Solicitor. Developed and maintained case management system (Solcase). Developed and undertook inhouse training for the case management system. Developed and maintained Access database for recording invoices and payments to panel solicitors. Produced MI reports. Cost control management relationship with panel solicitors. Support budget forecasting process, Liaison with cost centre managers to ensure all relevant costs included in budgeting. Undertook reviews and produced MI for cost centre managers Show less

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  The Co-operative Banking Group

  Jan 2007 - Jan 2010

  Business Advisor

  Support management and assessment of operational risks for Risk directorate, and locally for Compliance function. Assist risk supporters in reviewing and developing their risks and controls. Supporting directorate through Controls Self Assessment (CSA) process to ensure robust controls in place. Support and assist Risk directorate in budget setting process, monitoring budget performance and producing regular MI and analysis. Provide general IT / administrative support as required locally and across directorate. Show less

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  The Co-operative Banking Group

  Jul 2010 - Feb 2015

  Supported management of operational risk and controls self assessment (CSA) in Financial Crime Management (FCM), and provided MI to enable managers to make informed decisions for managing risks and improving processes. Assisted risk owners in developing and maintaining sound controls and procedures to mitigate risks. Undertook reviews of risks and controls within FCM. Liaised with colleagues at all levels within FCM to understand and identify associated risks. Produced timely and appropriate risk reports. Undertook regular review of MI held on risk register and analysis of MI to assess and identify financial crime risks across the business, and analysis of Gifts & Hospitality MI to identify potential breaches of Bribery policy. Show less

  • Financial Crime Risk Analyst

    Jan 2013 - Feb 2015

  • Financial Crime Management Risk Analyst

    Jul 2010 - Jan 2013
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  The Co-operative Bank plc

  Jan 2015 - now

  Technology Based Crime Specialist