Ramon Sherif

Experience

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  Swift Network

  May 2014 - Aug 2015

  Enterprise Network Support Intern

  • Demonstrated exceptional expertise in providing network support for enterprise-level organizations, ensuring uninterrupted operations and optimal network performance.• Proactively monitored network traffic, identified potential issues, and promptly executed effective troubleshooting measures to mitigate risks and maintain high network availability.• Expertly realigned P2P radio links to bolster signal reliability and enhance data transmission efficiency.• Played a key role in ensuring seamless communication and data connectivity for users by proactively addressing network congestion issues.• Successfully optimized network base stations to alleviate congestion, resulting in improved overall network performance. Show less

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  Impedance Systems Company (ISC).

  Dec 2017 - Oct 2018

  Information Technology Support Officer

  • Deployment and installation of CCTV cameras at strategic points• Implemented robust cybersecurity measures, including conducting regular vulnerability assessments and implementing necessary security patches, resulting in strengthened data protection and network security.• Actively collaborated with cross-functional teams to streamline IT processes, optimize system performance, and implement innovative solutions to improve overall operational efficiency.• Spearheaded the management and maintenance of the company's IT infrastructure, ensuring seamless operations and minimal downtime. Show less

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  Sterling Oil Exploration & Energy Production Co. Limited

  Jan 2019 - Dec 2021

  Information Technology Support Specialist

  • IT Infrastructure Management: Proficient in overseeing and maintaining complex IT infrastructures, including networks, servers, and hardware components. Utilized proactive monitoring tools to optimize system performance and ensure seamless operations, minimizing downtime by 15%.• Cybersecurity and Data Protection: Implemented robust security measures to safeguard critical data and systems against cyber threats and breaches. Conducted regular vulnerability assessments and security audits, achieving a 25% increase in overall system security.• IT Project Management: Led full project lifecycle, from requirement gathering to successful implementation and post-implementation support. Utilized Agile methodologies to ensure projects were completed on time and within budget, delivering a 95% project success rate.• Software Development: Adept at programming in multiple languages, developing and deploying custom software solutions to enhance business efficiency. Successfully led a team in creating an inventory management system, resulting in a 30% reduction in manual errors and improved inventory accuracy. Show less

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  Eko Electricity Distribution Plc

  Jan 2022 - now

  IT Project Analyst and Process Automation

  • Provides support in the establishment of comprehensive project management standards and procedures throughout the organization.• Oversees the project's knowledge base and effectively documented the lessons learned.• Collaborates with cross-functional teams, including IT developers, designers, and stakeholders, to ensure effective communication, task delegation, and timely project delivery.• Proficient in data analysis and project management, effectively utilizing various software and tools to track and monitor project key performance indicators (KPIs) and identify areas for improvement.• Conducts risk assessments and developed contingency plans to mitigate project risks, ensuring minimal disruption to project timelines and budgets.• Demonstrates strong problem-solving skills, resolving complex technical issues, and making strategic decisions to ensure projects meet predetermined objectives and deliverables. Show less