
Franco Bucciarelli
Technical Assistant

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About me
Over 30 years of experience within IT and Telecommunication / Over 30 års erfaring innenfor IT og Telekommunikasjon
Education

Telecom Italia S.p.a.
1994 - 1995Training Course Didactic TechniquesCompetence and skills to teach new employees in technical subjects. Methods for managing jobs in work-centers

Telecom Italia S.p.a.
1988 - 1989Technical Procedures and Methods Training Course Computer Systems Networking and Telecommunications6 months boarding school in Mestre (Venice)

Istituto Statale di Istruzione Superiore LEONARDO DA VINCI
1983 - 1988Higher Education School Diploma Industrial Electronics Technology/TechnicianIndustrial electrical and electronics engineering and materials
Experience

Telecom Italia S.p.A.
May 1988 - Dec 1995Technical AssistantAssistant at the Office of Procedures and Methods as well as teaching technical topics to new employees.Responsible for big data connection and communication solutions for large companies.

Senter for Brukt og Nytt Datautstyr AS
Aug 1997 - Mar 2006IT consultant & IT technicianResponsible for sales, purchasing, hardware service and computer repair, internet connection installation, as well as virus, spyware and adware removal. Installation of different networking solutions for both private customers and medium-sized businesses.

FB Data
Jan 2006 - Nov 2007Senior Information Technology ConsultantIT-Consultant to private clients and medium-sized companies (including Korean and Italian Embassy, Rud High School, Majorstuen & Bogstadveien commerce and business association)Building and configuring computers, installing small networks, selling and repairing PCs.

Moota Telecom AS
Sept 2007 - Jun 2021Monitoring and maintenance of internal cloud-based systems (AWS, Ubuntu servers). First line support to existing clients. Responsible for model database (PostgreSQL) with daily updates via Django Admin, first support for customers with direct contact with mobile operators customer support (One Call, MyCall, Phonero, etc.). Monitoring and maintenance of internal cloud-based systems (AWS, Ubuntu servers). Installation of services for new customers from proposals to finished technical product (Get Mobil, Más Móvil, etc.)Prepare and follow up programming tasks performed by developers based in Sri Lanka
IT Consultant
Jan 2020 - Jun 2021Head of Device Management
Sept 2007 - Dec 2019

Mentech Danmark
May 2021 - nowIT TechnicianIQC, repair and OQC of mobile devices, managing of spare parts, first liIne client support.

Telavox Norway
Jul 2021 - Oct 2021IT ConsultantKnowledge transfer Moota platform.
Licenses & Certifications

Football coach, NFF Trainer 1 part 2 (C license part 2)
NFF (Norges Fotballforbund)Oct 2013
Norwegian language certification
Rosenhof voksenopplæringssenterJun 1997
Samsung certified mobile device repair
Samsung ElectronicsAug 2021
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