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Thomas Elam

Thomas Elam

Owner/Operator

Followers of Thomas Elam320 followers
location of Thomas ElamDuluth, Georgia, United States

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  • Timeline

  • About me

    Driving Success Through Process Knowledge, Account management experience, and Effective Project Management.

  • Education

    • LaGrange College

      2000 - 2002
      Engineering

      Political Science Major

    • Aviation Institute of Maintenance-Atlanta

      2005 - 2007
      FAA License Airframe Mechanics and Aircraft Maintenance Technology/Technician

      Studied Hydraulics, Pneumatics, Aviation Math (geometry and trigonometry), Aerodynamics, Flight Aspects, Electricity, Metallurgy, Corrosion, Engine maintenance and repair (reciprocating and turbine), and FAA Regulations.

  • Experience

    • DOT Automotive

      Jan 2005 - Mar 2008
      Owner/Operator

      The day to day operations of a mobile automotive repair service, maintenance and upkeep of a two man operation, including all equipment finances, marketing, and customer service.

    • PDS Tech, Inc.

      Aug 2008 - Dec 2008
      Flightline Mechanic

      Flight Control calibrations, Engine phasing, and other final checks of the complete aircraft

    • Lockheed Martin Aeronautics

      Apr 2009 - Nov 2013
      Senior Assembler

      Built, repaired, and modified C-130 Center Wing Assemblies, Structures, and Components

    • WEG

      Jan 2014 - Dec 2015
      Warranty Analyst

      Project management, budgetary consideration, customer service, key account management, mechanical and electrical analysis, Report writing, and subject matter expert.

    • Acuity Brands

      Dec 2021 - now

      Project Management, Team leadership, Process development, Account Management, Customer Service, Adaptation, focus correction and problem solving... And that was just on Monday. Warranty and Cost management, Data collection, Problem Identification and Resolution, Customer Service, Investigation, and troubleshooting

      • Senior Post Sales Administrator

        May 2024 - now

      • Project Manager

        Sept 2018 - now

      • Contractor Payments Team Member

        Jun 2016 - now

      • Post Sales Administrator

        Dec 2015 - now

      • Senior Representative Customer Resolution Team

        Dec 2021 - May 2024

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Thomas Elam
      Employee of the Month WEG Electric May 2015 Honor for exemplary customer service and problem resolution for WEG and WEG customers.

  • Volunteer Experience

    • Food bagger

      Issued by Gwinnett Co op North on Nov 2013
      Gwinnett Co op NorthAssociated with Thomas Elam

    • Organizational Assistant

      Issued by Give Homeless Hope on Jan 2012
      Give Homeless HopeAssociated with Thomas Elam