EMEKA OBIORA , MBA, AMNIM, ACIFC

Experience

• 

  Ibrede Grammar School

  Feb 2006 - Feb 2007

  Teacher (NYSC)

  • Teaching of Chemistry and Physics Subjects

• 

  Union Bank of Nigeria

  Oct 2007 - Nov 2016

  • Conducting research on the market and customers, analyze data, search for trends and develop key findings, conclusions and indicated actions from qualitative/quantitative consumer and customer research.• Deploying of effective negotiating skills to penetrate all levels of strategic accounts• Identifying sales opportunities, networking and fact-finding and calling on and closing new accounts.•Planning of an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.• Providing delivery and performance tracking support to management, identify opportunities and advantage of such opportunities.•Monthly performance review preparation and presentation to the management detailing the activities of the month. • Evaluation of customers as regards to facility suitability and viability, putting into consideration customer ability to service facility as at when due. • Participating in national and regional sales meetings as required and update key stakeholders were need be.• Timely and precise monitoring of individual and group facilities to forestall, remedy or call in of any deteriorating facility. • Offering financial advice to clients on the best facility type for their business, thereby increasing their trust in the establishment.• Developing detailed plans and programs to achieve set targets for profitability, revenue, value and market share. • Mobilisation of funds in other to meet the set target of the establishment.• Debt recovering from defaulting facility customers . Show less • Responsible for the development and achievement of sales through the direct sales channel.• Writing business plan for all current and opportunity tender business.• Ensuring sustainable and profitable relationship with Key Accounts and Strategic Partners• Creating diverse access / opportunities for business growth leveraging on key account partners • Developing a timely and accurate forecast for assigned accounts and revise throughout the year to analyze facts and figure• Focusing on growing and developing existing clients together with generating new business.• Maintaining a long term relationship with accounts and maximize sales opportunities within them.• Acting as key interface between the customer and all relevant divisions.• Developing promotion campaigns to stimulate usage and profitable consumer connections.• Debt recovering from defaulting facility customers . Show less • Attending to customer’s enquiries, providing solutions to their problems/ complains as regard to banking issues.• Ensuring excellent customer satisfaction.• Maintaining and updating customer contact records.• Developing strategies to drive customer adoption and usage of the service• Educating customers on the new products/ services which we can offer and also on their features which are beneficial to them and their establishment.• Cross-selling of e- products and encouraging customers to use them as alternate way of doing their transactions without actually coming to the bank, which makes it easy, safer, time saving for them due to tight work schedule. • Receiving, counting, checking and cross-checking of customer’s cash and information before processing through the bank’s site. Show less

  • Commercial Banking Relationship Manager

    Feb 2015 - Nov 2016

  • Retail Banking Officer

    Feb 2011 - Feb 2015

  • Teller/ Customer service officer/ Fund Transfer officer

    Oct 2007 - Jan 2011
• 

  Ninoco Industries Limited

  Nov 2016 - now

  Business Development Manager

  • Managing day to day activities of the company; making sure that all the segments are working in order and also reviewing the performance of individual team member. • Maintaining excellent relationship with customers for repeat sales and expanding customers’ base.• Identifying, developing and managing related skill enhancement programmes for team members to ensure enterprise targets are met.• Forecasting future sales with the available sales data in line with the company’s sales target.• Overseeing stock control and receiving orders from customers.• Developing detailed plans and programs to achieve set targets for profitability, revenue, value and market share• Identifying sales opportunities, networking, fact-finding and calling on both prospective and established customers. Show less