Snehal (Sunny) Solanki

Experience

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  QED Information System

  Feb 2003 - Jan 2004

  QA Analyst
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  Cable & Wireless

  Mar 2004 - Dec 2004

  Siebel Developer
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  Alltel

  Jan 2005 - Dec 2005

  Siebel Developer
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  TIAA-CREF

  Feb 2006 - May 2014

  Senior IT Consultant

  Managed, maintain and monitor multiple Siebel 12 environments on AIX 6.1 platform with Oracle 11gR2 DB. Wrote multiple scripts to automate the process to improve productivities and SLA response. Mentor a team of software developers in planning, directing, and overseeing the entire software development process for CRM admin division. Successfully implemented SSO with legacy LDAP system to centralized authentication.

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  Health Forum

  Jan 2014 - Jan 2014

  SFDC Admin
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  ICE Data Services

  Nov 2014 - Jan 2018

  Sr. Salesforce Admin/Developer

  Played critical role in consolidate various legacy system including Salesforce sales, marketing, and service cloud into a single global Salesforce instance for 1000+ users from EMA, APAC and NA regions and up skilled Salesforce to Salesforce, with multi-currency migration experience. Key team member for integration projects within our team and demonstrated and decrypted many integration related issues.Deep knowledge in SFDC database administration and SOQL/SOSL query language. Proficient in enhancing new or isolating existing Salesforce functionality with Apex, Web Service API, JavaScript, and Visualforce. Managing and migrating between multiple Salesforce orgs using proper change management techniques and backups. Hands-on on all SFDC’s phase like requirement study with stack holders, design, development and implementation and maintenance stage of various projects. Ability to develop, deploy and maintain ad hoc SalesForce.com. Complete bulk imports of data with usage of Salesforce connector and APEX data loader and workbench tools. Retention of details without losing sight of “the big picture”. Demonstrate outstanding ability to evaluate problems and develop solutions Show less

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  Navistar Inc

  Jan 2018 - May 2018

  Salesforce Consultant

  Assisted to consolidate one of the business lines into SFDC. Conducted business requirement gathering workshops and liaison between business and developer team to integrate the system with DAX, Siebel, OFAC, Address Doctor applications. Assisted in UAT and prod deployment. Proficient in enhancing existing Salesforce functionality with Apex, Web Service API, JavaScript, and Visualforce to facilitate the project. Autorabit along with GitHub used for delivery and version control.

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  Brookfield Asset Management

  Jun 2018 - now

  Salesforce Transformation Lead

  Led Institutional and Wealth's Sales Cloud to Lightning, boosting agent productivity by 30% and driving faster opportunity closure. Developed a custom recruitment app for PSG Alternatives & LFO, streamlining processes. Managed & delivered diverse business group enhancement projects: evaluated technology, and workflows, and outlined long-term roadmaps based on gap analyses. Leveraged SFDC data & analytics (dashboards, reports, Einstein Analytics) to provide senior management with valuable insights (login security, KPIs, territory management). Spearheaded org migration projects, re-establishing, enhancing, and optimizing integrations, achieving 10-25% annual cost savings through negotiations. Implemented a DR strategy with an anticipated 40% annual savings potential. Collaboratively built data integrity, security, and vulnerability strategies. Led stakeholder enhancement projects, identifying needs, conducting gap analyses, and outlining long-term solutions. Played a key role in integrating Unqork & Monday.com with Salesforce for seamless data flow and improved collaboration. Key Integrations: Streamlined workflows: Outlook (emails & interactions), Workday (provisioning & deactivation), Seismic (document sharing & performance insights). Enhanced marketing & events: Cvent (event strategy), MDC (project & interaction management), FIS-DX (investor & internal access). Unified data & marketing: Multiple data systems, Unqork (onboarding), Loopio & Kaltura (marketing feeds), Azure Blob Storage (backup & recovery). Enabled SSO: Salesforce, MDC, Seismic, Unqork. Facilitated data exchange: Integrated Seismic with SharePoint, Unqork with FIS-DX & Docusign, PolitMail with Outlook. Security & Vulnerability Strategies: Implemented Build Shield solution and customized Einstein Analytics dashboards for real-time security monitoring (user/API calls, transactions). Salesforce Maps & Territory Project: Developed a complex, multi-layered territory solution using Salesforce Maps Show less