Jennifer Wise, SHRM-CP

Experience

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  DelCotto Law Group PLLC

  Jan 2010 - now

  HR Business PartnershipCollaborated with leadership to align HR strategies with organizational goals, focusing on workforce planning, talent development, and succession planning.Employee Relations and Conflict ResolutionFostered a positive work environment by resolving complex workplace issues with sensitivity and discretion, building strong employee relationships.Team Development and ManagementLed and mentored teams, creating a culture of collaboration, engagement, and professional growth, resulting in high-performing, cohesive teams. Developed and implemented employee recognition programs and team-building initiatives, reducing turnover and enhancing retention.Benefits AdministrationManaged benefits processes to ensure compliance and optimize offerings, delivering comprehensive packages aligned with employee needs.Recruitment and Talent AcquisitionDrove recruitment efforts, attracting top talent through innovative strategies and selecting high-impact candidates across diverse roles.Performance ManagementPartnered with leadership on performance-related matters to boost employee productivity, ensuring alignment with business objectives.HR Compliance and Policy DevelopmentCrafted and implemented HR policies ensuring legal compliance and operational excellence, with a deep understanding of employment laws.Process OptimizationLed initiatives to improve workflows and streamline operations, driving efficiencies across HR and operations.Technology Upgrade and Digital TransformationChampioned technology integration, including Microsoft Azure, cloud-based solutions, and digital document management, optimizing firm operations. Oversaw budget planning and vendor management, achieving cost savings and enhancing service quality through streamlined negotiations.Project ManagementSuccessfully led and executed projects, ensuring timely completion and alignment with organizational goals. Show less HR Support & Talent Acquisition:Assisted with HR functions by participating in interviews, making hiring recommendations, and supervising administrative staff. Addressed employee conflicts to maintain a positive work environment.IT Systems Management:Managed firm-wide systems, ensuring server, application, and user computer continuity. Administered Windows Active Directory, conducted backups, and enforced security protocols to ensure data integrity.Network & Security Administration:Monitored network security and user needs, ensuring secure access and compliance with internal/external security policies.Technical Support & Training:Provided support for hardware and software, including email servers, desktops, and peripheral devices. Trained employees on Microsoft Office, LexisNexis Total Practice Advantage, and other systems, improving technical proficiency.Vendor & Inventory Management:Handled hardware inventory, software licensing, and vendor relationships. Negotiated contracts to ensure cost-effective IT operations.Project Management:Led system upgrades and digital transformations, transitioning the firm to a paperless environment and implementing new technologies seamlessly.Employee Relations & Conflict Resolution:Resolved workplace issues with discretion, fostering a positive work environment and enhancing team collaboration.Team Development & Leadership:Mentored employees and developed a high-performing team culture through strategic leadership.Recruitment & Talent Acquisition:Sourced and selected top talent using innovative strategies, contributing to workforce excellence.System Maintenance & Upgrades:Performed routine system maintenance, researched new technologies, and implemented system updates to keep operations running smoothly.Administrative & Project Support:Supported attorneys with case-related tasks and assisted with file closures. Managed special projects. Show less

  • HR & Organizational Effectiveness Manager

    Sept 2013 - now

  • Systems Administrator

    Jan 2010 - Sept 2013
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  HomeOwners Advantage Insurance

  Jan 2015 - Aug 2023

  Sales/Human Resources Generalist/Bookkeeper (part-time)

  Oversaw recruiting, interviewing and hiring process; orientation and onboarding of new hires; new hire paperwork; employee file maintenance; counseling and corrective action; benefits administration; professional development; legal compliance; implement, administer and interpret corporate policies and procedures; monthly closing; budgeting; account reconciliations; preparing financial statements; general accounting tasks including journal entries; A/R and A/P; Build business relationships with customers, vendors, and other insurance professionals; manage all phases of the sales cycle—from prospecting, to close, and follow-up support. Represent a full line of insurance products serving as a trusted advisor to businesses and individuals. Show less