Sean Rogers

Experience

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  Sportingbet

  Sept 2004 - Apr 2005

  Customer Service Representative

  •Answering Customers questions via Email and Live Chat•Meeting targets of five minutes for answering emails•Helping new staff with any questions they have•Ensuring Customers needs are met

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  PayPal

  May 2005 - Jul 2017

  Self prospecting to create leads for the telesales team in PayPalWorking campaigns assigned to me to help create leadsWorking to targets for time spent creating and qualifying leads I have also worked as a business support representative and as a Cutomer Service Representative in Paypal. My main responsibilities were:• Selling Paypals packages to new and existing customers• Providing support for small businesses using their website for Paypal payments• Answering queries from new agents on the team•Answering phone and email queries•Providing feedback when needed to senior agents, my supervisor and other departments. · Answering phone and email queries· Providing feedback when needed to senior agents, my supervisor and other departments · Answering phone and email queries· Providing feedback when needed to senior agents, my supervisor and other departments

  • Telesales Lead Generation

    Oct 2012 - Jul 2017

  • Telesales Representative and inbound Telesales Profiler

    Jul 2008 - Oct 2012

  • Customer service

    May 2005 - Jul 2008

  • Customer Service

    May 2005 - Jul 2008
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  Inner City Helping the Homeless

  Aug 2017 - Nov 2019

  Committee Member

  Part of the #MyNameIs committee helping to raise awareness of homeless childrenHelping raise awareness of the homeless children in Ireland via social media Twitter and Facebook and also contact with people on the street and the the public in generalRaising ideas on the committee on how to take the campaign forward

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  BT

  Mar 2018 - Jul 2019

  Customer Advisor
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  Liberty Mutual Insurance

  Nov 2019 - now

  Telesales Executive

  Helping new customers and potential new customers start their experience as a Liberty Insurance customer

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  RedClick Ireland

  Sept 2024 - now

  Outbound Sales Representative

  Continuing my experience in outbound Tealeaf sales from Liberty Insurance following the takeover by Generali calling mainly potential motor customers after they do a quote online but also occasionally customers who have applied for bike or home insurance