Renee Chen

Experience

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  EasyTransfer

  Jan 2020 - Jul 2020

  Sales Internship

  I created and maximized sales opportunities with customers across Canada, becoming one of the top sellers in the country by leveraging consultative selling skills and deep customer insights.I achieved a conversion rate exceeding 30%, demonstrating a strong aptitude for relationship management and a keen ability to adapt to customer needs, even without a formal business background.

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  Tauria

  May 2021 - Aug 2021

  UX Design Intern

  I created and refined design wireframes for mobile and web development in Figma, maintaining a strong focus on brand identity and user-centric principles. I conducted pilot studies using both primary and secondary user research methods to better understand customer needs and drive design improvements.

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  Queen's School of Computing

  Sept 2021 - May 2023

  I led and conducted IoT and ML/AI research open-source projects utilizing C++, Python, and C#. I co-authored 3 published research papers and was honoured with the Mitacs Research Training Award. I supervised and graded C++ development teams working on game development projects, offering guidance on project direction and areas for improvement. The projects were managed using tools like Jira and Miro to ensure organization and collaboration. I graded coding assignments for over 100 students in Python and held live Q&A sessions to address their questions related to development and project coordination.

  • iStudio HCI Researcher

    May 2020 - May 2023

  • Software Development Teaching Assistant

    Sept 2022 - Dec 2022

  • Creative Computing Teaching Assistant

    Sept 2021 - Dec 2021
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  Dell Technologies

  Jun 2022 - Aug 2022

  NGPA Presales Solutions Architect

  I analyzed customer profiles to design optimal datacenter solutions, deepening my expertise in datacenter infrastructure and customer-centric methodologies. I engaged with enterprise customers and partners, both remotely and in person, to gather insights on industry trends. Additionally, I actively participated in the Global Women in PreSales group, fostering an inclusive team culture.

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  Dell Technologies

  Aug 2023 - Aug 2024

  Solutions Architect

  I leveraged my expertise in IT, operating systems, networking, and cloud technologies to design and implement data center solutions using Dell products, Azure, and VMware for over 70 business accounts across Canada. Acting as a trusted advisor, I collaborated closely with sales teams, customers, and partners to deliver customer-centric solutions. Additionally, I provided training to various teams, enhancing both their technical knowledge and presentation skills.

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  Nutanix

  Mar 2025 - now

  Systems Sales Engineer - Canada Enterprise