Rhian Stickler

Experience

• 

  The Co-Operative Pharmacy

  Aug 2011 - Mar 2014

  Dispensing Assistant

  Achieved NVQ Level Two in Medicines Dispensing and Medicines Counter Assistant certification

• 

  Creigiau Pharmacy

  Mar 2014 - Jun 2015

  Dispensing Assistant
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  Barclays

  Jun 2015 - Feb 2017

  Compliance, Control & Change Specialist

  Complying with FSA regulations and Barclays Group requirements for Auditory, Compliance, Risk, Quality and Control framework, particularly in relation to on-boarding external third party intermediaries. Paying great attention to detail whilst ensuring strong controls checks are efficiently carried out thoroughly to minimize financial risk within the business. Change authority for channel systems; Controlling change request process, performing impact assessments on requests, identifying and implementing and test change required on Intermediary Relationship system to improve user service and efficiency. Support quality and assurance activity (fraud, AML, risk queries etc) of third party intermediaries through adhoc investigation and analysis. In addition to this ensuring clear and precise audit trails being present for change requests. Day to day management of key channel systems, including assessing and implementing changes. Provide on-going support to channel initiatives, implementing effective change whilst reporting on channel performance.Achieving the best possible outcome for the customer by managing and escalating colleague queries, complaints and feedback effectively in line with regulation, Barclays’ policy and best practice.Build relationships across the local community to ensure that the team is sensitive to the community’s needs and recognized as an active contributor to it. Show less

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  Deloitte

  Feb 2017 - now

  • Senior Risk & Compliance Analyst

    Sept 2017 - now

  • Risk and Compliance Analyst

    Feb 2017 - Sept 2017