Aalok Shah

Experience

• 

  Emax

  Apr 2005 - Aug 2017

  ➢ Managed business process optimization in collaboration with buying, retail and warehouse teams ➢ Played critical role in redesigning, testing, and implementation of enhancements for processes like cost memo, centralized promotion mapping, delivery management, etc. ➢ Managed a team of 3 persons providing support for IT infrastructure and ERP. ➢ Managed Orion rollout in 30 stores in KSA, Bahrain, Oman & Qatar. ➢ Responsible for mapping existing business processes to those available in Orion ERP, organized staff training and managed post rollout support. ➢ Helped design, test and deploy integration with Landmarkshops.com. ➢ Spearheaded Emax move to Orion ERP. ➢ Played critical role in business requirement gathering, process mapping and change management. ➢ Implemented End to End processes for Procurement, WH operations, Finance and POS. ➢ Planned and executed the ERP rollout and training of office and retail staff in all UAE stores. ➢ Part of Landmark Corp IT team that helped Landmark Group migrate from legacy application to Oracle ERP. ➢ Helped analyze and evaluate fitment of Oracle RMS , WMS and POS with Emax business process requirement. ➢ Worked with vendor to map the business process requirements and implemented Retail Pro for Buying, POS and WH. ➢ Setup and managed IT infrastructure like setup of server, networking, POS hardware and application in Emax stores.

  • Assistant Manager

    Jul 2014 - Aug 2017

  • Team Leader

    Jul 2011 - Jun 2014

  • Buiness Analyst

    Jul 2008 - Jun 2011

  • IT Co-Ordinator

    Apr 2005 - Jun 2008
• 

  Landmark Group

  Aug 2017 - Mar 2024

  ➢ Developed and implemented in-house store application Sahla Store, used by 12k+ staff in 640+ stores across GCC & Egypt.➢ Sahla Store is a simple and easy to use application helping store staff to seamlessly perform daily activities like clienteling, inventory management and omni-channel operations (increased productivity by 20% through improved processes.)➢ Responsible for developing product roadmap, feature conceptualization, defining process-flow, backlog prioritization, product release and adoption.➢ Led a cross-functional team of developers and QA to deliver required product changes.➢ Effectively managed stakeholder communication and alignment on the feature prioritization, release plan, and adoption.➢ Leveraged Agile Scrum processes to deliver features in a time bound manner.➢ Involved in the project of migrating application from on-prem to Azure cloud. Show less ➢ Lead E2E RFID project implementation including process definition and mapping, KPI definitions, risk mitigation and stakeholder communications. ➢ Rolled out RFID across 600+ stores in 10 countries adding 7 mil. of revenue for the group and achieving inventory accuracy by 95%. ➢ Worked with Senior management and RFID vendors for defining and implementing business process change. ➢ Headed the development team doing systems integration for RFID. ➢ Managed and stabilized the implementation of MS Dynamics 365 in Malaysia and Indonesia for Max and Babyshop retail operations. ➢ Played crucial role in ensuring IT systems readiness for launch of retail operations in Indonesia. ➢ Helped business take operational decision making by creating PowerBi based reports. Show less

  • Product Manager

    Oct 2020 - Mar 2024

  • IT Manager

    Aug 2017 - Sept 2020