Zeeshan Ali

Experience

• 

  Tommy Hilfiger

  Jul 2009 - Jul 2010

  Customer Relationship Officer

  Attending to customers, Interacting with them, Suggesting them denim lines which suits them best, Replenishment of stock, Audit, Ordering stock, Inviting Customers in case of new product is launched.

• 

  Marks and Spencer

  Nov 2010 - Jan 2012

  Customer Relations Specialist

  -Attending to customers.-Take care of audit.- Replenishment of stock.- Waste check. -Helping colleagues at tills.- Getting stock from ware house if required.

• 

  BMW India

  Aug 2012 - Jun 2016

  Manager Sales

  • To achieve the sales target of the team for the month.• To negotiate the sale with the customers at the minimum so as to generate profit for the company. • To retain customer loyalty by providing him good service at all times.• To stabilize and continuously expand the dealer-customer base. • To Support the sales team in closing the leads.• Planning and implementing Mini campaigns and other events at the dealership. • Placement of cars in the showroom according to the norms of the company.• Defining and implementing the business plan in the new automobile area• Conducting "difficult" customer meetings regarding customer satisfaction and retention.• To understand the customers need and requirement by keeping the customer in our shopping bag ,so that it would be easy to close the sale. • Creating and updating organization charts and job descriptions for sales. • Assuming responsibility for and performing continuous monitoring of the sales volume and new automobile revenue (daily/monthly report). • Monitoring the data of the company comparison for sales (new automobiles). • Handling complaints and improvement management. • Handling inventory and transaction management. • Providing process interface, communication promotion, and collaboration with other areas in the vehicle dealership. • Collecting feedback of the sales consultant if he has delivered his services with proper knowledge and on time.• Sharing incentives structure with the sales team so as to boost up the sales and retain them for long in the organization for the growth of the company.• Maintaining daily reports of the sales consultant and providing the same information to the CEO on weekly basis.• Guiding the PDI team on the date and time of the car delivery so that the car is cleaned properly.• Suggesting the marketing team about the marketing events which is to be planned for the coming month etc.• Report to Mini India in case of any reports asked by them. Show less

• 

  Mercedes-Benz Silver Star Hyderabad

  Jul 2016 - Dec 2019

  Manager Sales
• 

  Scasa

  Dec 2020 - now

  General Manager