LaVonne Sinclair

LaVonne Sinclair

Assessor

Followers of LaVonne Sinclair79 followers
location of LaVonne SinclairMilton Keynes, England, United Kingdom

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  • Timeline

  • About me

    Dedicated motivated Regional Manager looking for a new opportunity

  • Education

    • Holy cross convent

      1970 - 1976
      English, Maths, History, Art, Sociology, Home Economics, Religious Studies
  • Experience

    • MILTON KEYNES MANPOWER FORUM LIMITED

      Jan 1990 - Jan 1996
      Assessor

      Delivering in house training to learners with additional learning and social needs.Delivered in house level 2 NVQ courses to adult learners.Carried out internal verification duties such as sampling and monitoring of assessors and portfolios.Training and session plans to meet individual requirements.

    • Learndirect/JHP Training

      Jan 1997 - Jun 2018
      Regional Manager

      Overall responsibility of managing a team of assessors.Managing of assessors case loads. Meeting targets set against budgets.Managing teams KPI’s.Managing team performance and addressing under performance through action planning, disciplinary or capability process when required.Liaising with internal contacts such as the quality assurance team, to ensure quality of delivery sales to ensure team caseloads are maintained. Identifying contract requirements, skills requirements and addressing these through training or recruitment activities. Liaising with external contacts, maintaining business relationships with clients and service users.Monitoring contract delivery.Working with internal management and reporting to higher management. Hold regular meetings with team and attend management team meetings. Ensure excellent lines of communication at all times with team and line management.Obtaining and analysing reports and identifying trends. Identifying risk and managing these so service is not impacted.Managed a centre for the team until it closed ensured all audits, health and safety requirements were in place to ensure a safe working environment for all staff and visitors. Regularly took part in audits, inspections such as ISO 9001, Matrix and Ofsted. Show less

    • Looking for new opportunity

      Jul 2018 - now
      Regional Manager
  • Licenses & Certifications

    • 9293 Direct Trainer and Assessor Award

    • Administration level 3

    • BTEC Retail,and Distribution

    • Certificate in Teaching Adult Learners level 4

    • CTTLS level 4

    • Customer Service Apprenticeship level 3

    • D32/33 Assessors Award

    • D34 Internal Verifiers Award

    • D36

    • IOSH Health and Safety

    • Training and Development level 3

    • Diploma in Management level 5

      ILM