Aleksandra Wierzbicka

Experience

• 

  Empik Group

  Apr 2008 - Jun 2010

  Customer Representative

  Customer service in the department for music and film

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  Oppe Sp. z o.o.

  Nov 2016 - Jul 2018

  Customer Service Representative

  Customer service (telephone, e-mail) B2B, B2C, presenting offers, creating offers, issuing sales invoices, entering purchase invoices, receiving payments from customers, conducting preliminary interviews, checking work time records, supporting the calculation of salaries for the employees, quality control of the service provided, maintaining positive customer relationships.

• 

  Mar-Bud Group

  Nov 2018 - Mar 2020

  Human Resources Clerk

  Introduction of holiday applications, sick leaves, health and safety trainings as well as medical examinations into the R2płatnik program, creating reports in the program R2płatnik on behalf of a supervisor, providing HR and administrative information to the employees of the company,attendance list of the employees, supporting the supervisor in salaries reporting, preparing and posting job vacancies, preparing contracts for new employees, maintenance of personnel files of employees in accordance with the regulations in force in this regard Show less

• 

  Accenture Poland

  Jun 2021 - now

  - Manage the resource pool and provide advice to management on staffing and other HR areas- Help manage the available resource pool and provide support on key Supply/Demand metrics (such as chargeability rate) to key business partners- Provide coaching and support to employees on their career paths, aspirations and career development plans- Providing extensive support to employees throughout the hiring process, connecting people to projects, based on business needs and understanding employee interests and aspirations - Helping employees navigate the organization and provide advice on HR areas and other administrative issues.- Conducting training sessions for about 20 executives- Client Supply Demand• Responsible for analyzing open role requirements, identifying resourcing risks, coordinating with the resource pool/ fulfillment channels. • Responsible for effective service delivery of all client supply and demand related processes • Analyze resourcing risks, concerns and mitigation options -Resource Pool Supply Demand• Forecasting Resource Pool Supply/Demand and Detailing Fulfillment Plans • Anticipate and address skills shortages, excess capacity and supply/demand imbalances before there is a negative impact to business • Collaborate with the forecasting lead and fulfilment channels to provide talent supply solutions meeting current and future demand • Own all metrics related to people productivity and utilization including current and forecast chargeability • Serve as escalation point for staffing issues • Ensure accuracy of data captured in scheduling tools Show less

  • Management Consulting Analyst in Supply Chain & Operations

    Apr 2024 - now

  • People Advisor

    Jul 2022 - Mar 2024

  • Talent Supply Demand Junior Analyst

    Jun 2021 - Jun 2022