Experience

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  Six flags

  Jul 2016 - Sept 2018

  Culinary supervisor

  Responsible for leadership and team member evaluations, coaching and discipline. Received ServSafe Manager certification from the National Restaurant Association. Oversaw the Catering Department with group sizes ranging from 60 to 6,000 guests. Heavily involved with the planning, preparation, and execution of catering events. Monitor and analyze cost of goods sold, guest satisfaction, ordering, inventory, and labor budget. Assisted in the rollout and execution of new point of sale (POS) software within the department. Involved with linking hundreds of different PLUs to designated “hot keys” to over 20 different locations. Created new logic based layouts of keys to adhere to new company standards. Show less

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  Golivewell pharmacy

  Jun 2018 - Sept 2020

  Pharmacy technician

  Assisted the Pharmacist in Charge with receiving and inventorying the daily delivery of various medications. These medications were then stocked and organized on specific shelves to ensure ease when filling prescriptions. Used pharmacy software to adjudicate doctor’s prescriptions and verify a patient's coverage. Made outbound phone calls to insurance companies to confirm insurance coverage for patients.

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  Six flags

  May 2019 - Sept 2019

  Retail supervisor

  Responsible for leadership and team member evaluations, coaching and discipline. Fostered an environment of open communication with the employees in order to ensure the job got done. Worked to fix pricing discrepancies between what was listed on product tags and what was rung up on the register by compiling lists of SKUs and their price discrepancies.

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  Six flags

  Jun 2020 - Oct 2020

  Warehouse technician
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  Whiteville drugstore llc

  Jan 2021 - Sept 2021

  Customer service

  Engage with customers via phone and email with questions, concerns, and other comments. Communicated with various doctor’s offices in order to obtain chart notes, letters of medical necessity, and/or prescriptions for medical equipment. Utilized a CRM to record and document every interaction to maintain compliance. Ensured that all interactions remained HIPAA compliant (meaning that protected health information remained secure between the company/provider and the patient).

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  Medical supplies only

  Mar 2021 - Aug 2021

  Customer service

  Engage with customers via phone and email with questions, concerns, and other comments. Communicated with various doctor’s offices in order to obtain chart notes, letters of medical necessity, and/or prescriptions for medical equipment. Utilized a CRM to record and document every interaction to maintain compliance. Ensured that all interactions remained HIPAA compliant (meaning that protected health information remained secure between the company/provider and the patient).

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  Spectra

  Oct 2021 - May 2022

  Supervisor
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  Boeing

  Jun 2022 - now

  Analysis and design electrical engineer