Experience

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  Canadian armed forces | forces armées canadiennes

  Oct 2003 - Nov 2018

  Infantry officer - captain (reserves)

  • Completed a mix of full time and part time contracts based on operational needs • Lead infantry soldiers in various field deployments and tactical maneuvers• Lead officer in unit strategic planning in support of senior command team objectives• Oversee the deployment of military resources for domestic and training operations• Successfully completed numerous infantry and advanced leadership courses• Retired the uniform due to company relocation to United States

• 

  Ecologik energy solutions

  Feb 2005 - Jan 2010

  Sales business development

  • Responsible for commercial and industrial sales of solar and wind renewable technologies • Successfully led the first ever solar power connection to the Ontario HydroOne grid (Net Metering)• Host and guest speaker to numerous conferences related to renewable technologies• Exited role to pursue finance degree - Full time studies

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  Westmount moving & warehousing

  Jan 2012 - Jun 2015

  General manager

  Westmount Moving is a Profit 500 company serving the global mobility industry in Montreal, Ottawa and Toronto. Its team of 150 employees offer domestic, cross border and international relocation services for private individuals, commercial and government agencies across Canada and the United States.• Began career as Director of Quality, then Director of Operations, and lastly GM• Oversee business & strategy planning activities and the execution of branch operations• Lead market teams in the achievement of financial and operational objectives• Analyze KPI's and present forecast/results to the senior management team• Completed my MBA concurrent with the fulfillment of my duties as GM• Exited role to join Johnson Controls Show less

• 

  Johnson controls

  Jun 2015 - Oct 2023

  Lead the strategy and operational deployment of JCI’s digitally enabled service delivery model. Our goal is to enhance field productivity, maximize equipment lifecycle performance, and deliver predictive maintenance insights to our valued customers across 150 countries. • Build the digital product roadmap across all global regions and sub-regions• Unify global/regional efforts with field service operations to drive a consistent customer experience • Elevate business unit initiatives to enterprise-level• Establish mutual support and alignment with business and functional leaders, as well as consultants• Evaluate and develop new growth opportunities within our digital and connected service offering • Promote selling & cross-selling across the enterprise, engage with internal and external stakeholders Show less Responsible to lead all aspects of the HVAC service organization in Houston. • Lead the organizational safety values. Chair of Houston Area Safety Council• Be a customer success leader. Promote behaviors that improve customer satisfaction and retention• Develop sales/service strategies that drive market growth and enhances service execution capabilities• Lead branch P&L/KPI forecasting and financial accountability. Report to senior executive team• Ensure branch and technical staffing needs are achieved to meet future growth opportunities• Manage a branch portfolio of projects and maintenance contracts within time, scope, and budget. • Create and manage strategic partnerships to support the success and profitability of deliverablesSelected Accomplishments• Completed JCI's JCLE program in 2023 - Executive Leadership Development• Doubled the size of the Houston service business in 4 years and #1 most profitable branch in NA• Recognized as the team with the highest commitment to customer service and value delivery standards• Lead for Business Continuity Planning (BCP) activities across regions of USA, Canada and Europe Show less • Lead department safety culture and safety toolbox sessions• Lead the execution of field operations for the Montreal market - HVAC/Security/Fire• Forecast and deliver on department financial and performance objectives• Partner with sales team to successfully drive market growth strategies• Implement cost leadership initiatives and improve service delivery processSelected Accomplishments• Department consistently ranked #1 in Canada, and within top 10% for North America• Raised over 150K for charitable and community outreach programs Show less

  • Global Senior Director, HVAC Service Strategy

    Mar 2023 - Oct 2023

  • Branch Service Manager

    Dec 2018 - Mar 2023

  • Branch Service Manager

    Jan 2016 - Dec 2018

  • Service Manager Truck Based

    Jun 2015 - Dec 2015
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  Siemens

  Oct 2023 - now

  Area general manager