Experience

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  Trade signs fabrications ltd

  Jul 2006 - Jul 2016

  • Signage Consultant / Sales Manager

    Oct 2009 - Jul 2016

  • CNC Laser Operator / CNC Router Operator / Assembly Technician

    Jul 2006 - Oct 2011
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  Signs & screens ltd

  Jul 2016 - Dec 2018

  General manager/sales manager
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  Signs and screens ltd

  Sept 2017 - Apr 2018

  General manager/operations director
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  Sharp-ax computer systems - software for distribution/wholesale

  Feb 2019 - now

  As "Head of Support and Customer Relations" I manage the software support team of analysts, providing solutions for software issues and answering queries/training clients in the use of the Sharp-ax ERP software while maintaining and building strong working relationships with our clients to ensure the best service and help the software grow with their needs.As "Hardware Manager" I manage the IT/hardware technicians, providing support for internal systems and customer IT needs - managing hardware contracts and organising/supervising site surveys, call outs and new builds/systems and networks, providing security solutions and maintenance. As well as this, the hardware team are responsible for managing new clients through the process of adopting the Sharp-ax ERP software.Sharp-ax is a computer systems and business development company with a direct focus on ERP software development and B2B SME support for the wholesale and distribution industries, providing in-house development of their own "Sharp-ax" ERP software as well as general IT services and support. Show less

  • Head of Support & Customer Relations / Hardware Manager

    Nov 2019 - now

  • Support Analyst

    Feb 2019 - Nov 2019