Experience

• 

  Poodle store

  Jul 2015 - Nov 2015

  Online marketing and smm specialist

  • Managed company’s vk.com page (2 posts daily)• Created content (photo, video and text) to increase online presence• Managed incoming leads and provided aftersales support to 100+ clients monthly

• 

  Aquamarine resort & spa

  Jul 2018 - Jul 2018

  Receptionist assistant

  Direct client service, telephone customer service;Building positive relationships with customers;Providing information about the hotel's offerings;Building a positive image of the employer among clients;

• 

  Dolomit ltd

  Apr 2020 - Sept 2020

  Human resources specialist

  Verification, editing, introducing changes to documentation; Segregation, complementation and archiving of documentation; Creating reports and lists in MS Excel;

• 

  Certes sp. z o.o.

  Jan 2021 - Apr 2021

  Marketing & administrative assistant intern

  • Provided administrative support for the Management team during new product launch• Ensured project timeline and deadlines were met. Provided clear communication between management teams• Assisted HR team with administrative tasks regarding recruitment, staff files and internal requests• Launched and managed corporate Instagram account, resulted in 15 new students’ enrollment (1 full class)

• 

  G partner

  Sept 2021 - Dec 2021

  Account manager for google ads

  • Managed $500k+ Google Ads portfolio of Russian SMBs. Was responsible for driving customer success and revenue• Conducted 4+ phone consultations daily. Developed marketing strategies, troubleshoot​ existing Ads campaignsand pitched new products• Provided complex Customer support for 300+ clients per quarter

• 

  Accenture

  Nov 2022 - Nov 2024

  Trust & safety associate
• 

  Google

  Nov 2024 - now

  Account manager